Leasing & Property Operations Assistant

Red Tail Residential; Kenai (AK); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

Life insurance

Employee discounts

Job summary

Red Tail Residential, LLC is seeking an Assistant Property Manager to support daily operations, leasing, collections, and resident services across a multi-site community. You will work closely with the Property Manager to maintain accurate records, enforce policies, and deliver excellent customer service.

The role requires strong organizational skills, effective communication, and the ability to manage move-ins, payments, and maintenance coordination while upholding Fair Housing practices and

Qualifications

• Minimum of two years of residential property management experience in the multifamily industry.

Responsibilities

• Provide excellent customer service to residents, prospects, and vendors.
• Show, lease, and move in prospective residents.
• Update unit availability daily and process rental applications promptly.
• Receive, record, and process collections according to company standards.
• Assist with collecting past-due balances from former residents.
• Process maintenance work orders and support maintenance coordination.
• Maintain complete and accurate resident files and documentation.
• Manage calendars for scheduled move-ins and ensure apartments meet move-in standards.
• Address and resolve resident concerns; elevate issues to the Property Manager when needed.
• Conduct move-out inspections and prepare deposit accountings (with Property Manager approval).
• Maintain financial and account records including NSF transactions, concessions, rent increases, and adjustments.
• Provide clerical and phone support as needed.
• Adhere to company policies, procedures, and operational standards.
• Perform additional tasks or duties as assigned by Supervisor.

Skills

Customer service

Communication

Time management

Organization

Sales and leasing

Leadership

Collections

Fair Housing knowledge

Education

High school diploma or equivalent

CPM, CAM, RMP, or CMCA certifications preferred

Tools

Yardi

Voyager

LRO

Entrata

Resident Check

Job description

Red Tail Residential, LLC is seeking an Assistant Property Manager to support daily operations, leasing, collections, and resident services across a multi-site community. You will work closely with the Property Manager to maintain accurate records, enforce policies, and deliver excellent customer service.

The role requires strong organizational skills, effective communication, and the ability to manage move-ins, payments, and maintenance coordination while upholding Fair Housing practices and