Leasing Professional (Part-Time)

Coastal Ridge Real Estate; Columbus (OH); On-site; USD 21,000 - 30,000; Part time

Job summary

Coastal Ridge Real Estate is seeking a part-time Leasing Professional to support leasing efforts at a Columbus community. You will greet prospects, conduct tours, and help guide applicants through the leasing process, while delivering exceptional resident service and achieving leasing goals.

You will report to the Property Manager and contribute to a high-touch resident experience in a multifamily setting. Prior leasing or sales experience is preferred, with strong computer literacy and

Qualifications

• High school diploma or equivalent required.
• Willingness to obtain licenses/certifications for state/local jurisdictions.
• Experience in leasing and sales preferred; multifamily or student housing a plus.

Responsibilities

• Greet, engage, and build rapport with prospective residents and provide tours.
• Close the leasing process by addressing objections and securing commitments.
• Respond to leasing inquiries within 24 hours via phone, email, or in person.
• Enter and maintain lead information in Entrata and follow up with prospects.
• Guide prospects through the application process and ensure lease accuracy.

Skills

Leasing experience

Customer service

Sales skills

Microsoft Excel

Tech literacy

Communication

Education

High school diploma

Tools

Entrata

OneSite

RealPage

Excel

Job description

What You’ll Do

As a Leasing Professional, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This part-time, non-exempt position reports to the Property Manager.

Where You’ll Work

INTRO Columbus brings a completely different approach to student living near The Ohio State University. Choose from thoughtfully designed studio, 1-, 2-, 3-, 4-, and 6-bedroom apartments and townhomes featuring exposed 10-foot mass timber ceilings, oversized windows, and biophilic interiors intentionally designed to feel calmer, brighter, and more open. Fully furnished layouts, custom closets, stainless steel appliances, gigabit internet, and in-unit laundry create a student living experience rooted in comfort, wellness, and intentional design.

What You’ll Own

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.