Assistant Property Manager

Coastal Ridge Real Estate; Columbus (OH); On-site; USD 50,000 - 65,000; Full time

Job summary

Coastal Ridge Real Estate is seeking an Assistant Property Manager for The Stratton, a luxury community in Columbus, OH. You will support leasing production and financial oversight as the second in command to the Property Manager.

You will tour prospects, process applications, renewals, and coordinate with marketing and maintenance to deliver exceptional resident experiences while maintaining cash flow and timely reporting.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Willingness to obtain licenses/certifications as required by state/local jurisdictions.
• Experience in leasing and sales is required.
• Familiarity with multifamily housing is strongly preferred.
• Proficiency with property management software (OneSite, Entrata, RealPage) is preferred.
• Intermediate Excel skills are desirable.

Responsibilities

• Assist in all aspects of the leasing process to meet and exceed goals.
• Enter leads into Entrata, contact and follow up with prospects.
• Greet prospects, conduct tours, close leases, and manage application and screening processes.
• Monitor and participate in resident renewal efforts.
• Maintain clubhouse, model units, and tour routes to high standards.
• Understand property features and market positioning to communicate value.
• Support leasing team by providing tools and resources for success.
• Monitor competitive landscape and update market records.
• Address resident concerns professionally and promptly.
• Support marketing efforts and resident events to attract and retain residents.
• Ensure timely collection and posting of rental and vendor payments to maintain cash flow.
• Address delinquent accounts and assist with notices and evictions when necessary.
• Assist Property Manager with financial reporting and monthly/weekly closings.
• Serve as acting Property Manager in their absence.

Skills

Leasing experience

Sales experience

Customer service

Education

High school diploma

Bachelor's degree preferred

Tools

OneSite

Entrata

RealPage

Excel

Job description

As the Assistant Property Manager, you'll act as second in command at your assigned community, contributing to leasing production and ensuring the property operates at peak performance. You'll play a key role in team collaboration, financial oversight, and exceptional resident experiences. This full-time, non-exempt position reports to the Property Manager.

Where You'll Work:

Welcome to The Stratton, a luxury apartment community located in Columbus, OH, offering 1 and 2 bedroom apartments for rent near downtown Columbus. Situated with easy access to I-70 and I-270, and near Traube Woods Park and the Raymond Memorial Golf Course, our pet-friendly Columbus apartments offer a haven of comfort and recreation. Inside, residents will discover the elegant touch of modern lighting and fixtures, spacious walk-in closets, and a private patio or balcony.

What You'll Own:

• Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:
  • Ensuring leads are entered into Entrata, contacted, and followed up on.
  • Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
  • Monitoring and participating in resident renewal efforts.
  • Maintaining the clubhouse, model units, and tour routes to exceptional standards.
• Develop a deep understanding of the property's features and market positioning to communicate its value effectively while addressing common objections.
• Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
• Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
• Foster exceptional service by addressing escalated resident concerns with professionalism and care.
• Support marketing efforts and resident events to attract prospects and retain current residents.
• Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
• Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
• Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
• Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.
• Perform other duties as assigned.

What You'll Bring:

• High school diploma or equivalent required; Bachelor's degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous experience in leasing and sales required, with Leasing Manager experience preferred.
• Familiarity with multifamily conventional or student housing strongly preferred.
• Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
• Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You'll Get:

As a Coastal Ridge Real Estate associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.