Leasing Professional

Nickel Plate Properties; Sumter (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Nickel Plate Properties is seeking an energetic Leasing Consultant for our Sumter apartment community. You will welcome prospects, provide tours, answer calls and emails, and guide applicants through leasing paperwork and the process.

This role emphasizes customer service, organization, and teamwork. You’ll support marketing efforts, keep accurate records, and assist with lease renewals while delivering friendly, professional service during office hours and occasional community events.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and time management abilities.
• Comfortable using computers and learning property management software.
• Experience with social media platforms and Canva.
• Previous leasing, apartment management, sales, hospitality, or customer service experience is preferred but not required.
• Self-motivated, dependable, and able to work independently as well as part of a team.
• Must have valid driver’s license and reliable transportation.
• Must have Real Estate Property Management License or be able to obtain within 30-days of hire.

Responsibilities

• Welcome prospective residents and provide community and apartment tours.
• Answer phone calls, emails, and online leasing inquiries.
• Assist prospects through the leasing process, including applications and lease documentation.
• Build and maintain positive relationships with current and prospective residents.
• Support resident retention efforts, including lease renewals.
• Maintain accurate resident and prospect records.
• Assist with marketing initiatives and community outreach.
• Ensure the leasing office and model apartments are clean, organized, and ready to show.
• Deliver outstanding customer service while representing the community in a professional and friendly manner.

Skills

Excellent communication

Customer service

Organizational skills

Time management

Tech-savvy

Social media

Canva

Education

Real Estate Property Management License or ability to obtain within 30 days

Tools

Property management software

Job description

Join Our Apartment Community Team as a Leasing Consultant!

We're looking for an energetic, customer-focused Leasing Consultant to join our apartment community. If you enjoy meeting new people, providing exceptional customer service, and helping individuals find their next home, we'd love to hear from you!

Office Hours:

Applicants must be available to work during our leasing office hours plus evenings to accommodate scheduled community events as they arise:

• Monday, Wednesday & Friday: 8:00 AM - 5:00 PM.
• Tuesday, Thursday & Saturday: 9:00 AM - 6:00 PM.

Responsibilities:

• Welcome prospective residents and provide community and apartment tours.
• Answer phone calls, emails, and online leasing inquiries.
• Assist prospects through the leasing process, including applications and lease documentation.
• Build and maintain positive relationships with current and prospective residents.
• Support resident retention efforts, including lease renewals.
• Maintain accurate resident and prospect records.
• Assist with marketing initiatives and community outreach.
• Ensure the leasing office and model apartments are clean, organized, and ready to show.
• Deliver outstanding customer service while representing the community in a professional and friendly manner.

Qualifications:

• Excellent communication and customer service skills.
• Strong organizational and time management abilities.
• Comfortable using computers and learning property management software.
• Experience with social media platforms and Canva.
• Previous leasing, apartment management, sales, hospitality, or customer service experience is preferred but not required.
• Self-motivated, dependable, and able to work independently as well as part of a team.
• Must have valid driver's license and have reliable transportation.
• Must have Real Estate Property Management License or be able to obtain within 30-days of hire.