Leasing Pro | Charlotte - Growth, Benefits & Impact

Knightvest Residential; Charlotte, Northern (NC, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid vacation

Education reimbursement

Referral bonuses

Career growth

Job summary

Knightvest Residential in Charlotte, NC is seeking a Leasing Professional for our Langford community. You will connect prospects with homes, lead tours, and guide applicants through the leasing process while delivering exceptional resident service.

You’ll respond to inquiries across phone, email, text, and social platforms, coordinating showings and move-ins. A background in customer service or sales is valued, with weekend availability.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience preferred.
• Previous apartment leasing, property management, or real estate experience is a plus.
• Experience with property management software; OneSite experience is a plus.

Responsibilities

• Showcase the Community: Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.
• Convert Leads into Residents: Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.
• Support Marketing & Leasing Traffic: Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.
• Guide the Leasing Journey: Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.
• Deliver an Exceptional Resident Experience: Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.
• Maintain Show-Ready Homes & Move-In Readiness: Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.
• Collaborate Across Property Teams: Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.
• Maintain Accurate Records & Compliance: Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

Skills

Customer service

Sales

Hospitality

Communication

Organization

Time management

Multitasking

Fair Housing knowledge

Education

High School Diploma

Tools

OneSite

Property management software

Job description

Knightvest Residential in Charlotte, NC is seeking a Leasing Professional for our Langford community. You will connect prospects with homes, lead tours, and guide applicants through the leasing process while delivering exceptional resident service.

You’ll respond to inquiries across phone, email, text, and social platforms, coordinating showings and move-ins. A background in customer service or sales is valued, with weekend availability.