Leasing & Marketing Pro: Elevate Resident Experience

Willow Bridge Property Company; Upper St. Clair (Allegheny County); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Career development opportunities

Job summary

Willow Bridge Property Company is seeking a Leasing & Marketing Professional to manage the leasing process, conduct tours, process applications, and coordinate renewals. The role requires strong customer service, clear communication, and proficiency in Microsoft Office.

You will work with teams to meet leasing goals and ensure a positive resident experience. The position emphasizes relationship-building with potential residents, delivering exceptional service, and supporting community marketing

Qualifications

• High school diploma or equivalent is required.
• Bachelor’s degree is preferred.
• Excellent verbal and written communication skills.
• Customer service focused with the ability to be a strong team player.
• Proficient in Microsoft Office (Word, Excel).
• Able to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule, including weekends.
• Must be able to tour the community with clients, which includes walking the property and climbing stairs.
• This role MAY require a valid driver's license.
• This role may require you to obtain a state specific license or certification.

Responsibilities

• Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and assisting to ensure a smooth move-in.
• Greet clients, assess needs, answer questions and provide tours of the apartments and community.
• Process applications, and prepare and review lease agreements and renewals.
• Respond to in-person, phone and email inquiries, which includes providing leasing information, making appointments and creating and following up with maintenance requests.
• Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.
• Receive deposits and rent money, and record appropriately.
• Provide excellent customer service and assist all clients with a positive and friendly tone.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Deadline management

Flexible schedule

Property tours

Driver's license

State license/certification

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Willow Bridge Property Company is seeking a Leasing & Marketing Professional to manage the leasing process, conduct tours, process applications, and coordinate renewals. The role requires strong customer service, clear communication, and proficiency in Microsoft Office.

You will work with teams to meet leasing goals and ensure a positive resident experience. The position emphasizes relationship-building with potential residents, delivering exceptional service, and supporting community marketing