Leasing & Marketing Pro - Growth & Customer Experience

Willow Bridge Property Company; Hoboken (NJ); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Willow Bridge Property Company is seeking a Leasing & Marketing Professional to manage leasing from start to finish, greet prospective residents, conduct tours, process applications and renewals, and maintain strong customer relationships at our community.

Ideal candidates will be strong communicators, organized multitaskers, and able to work a flexible schedule including weekends. Regional licensing requirements may apply as part of the role.

Qualifications

• High school diploma or equivalent is required. Bachelor’s degree is preferred.
• Excellent verbal and written communication skills.
• Customer service focused with the ability to be a strong team player.
• Proficient in Microsoft Office (Word, Excel).
• Able to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule, including weekends.
• Must be able to tour the community with clients, which includes walking the property and climbing stairs.
• This role MAY require a valid driver's license.
• This role may require you to obtain a state specific license or certification.

Responsibilities

• Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and assisting to ensure a smooth move-in.
• Greet clients, assess needs, answer questions and provide tours of the apartments and community.
• Process applications, and prepare and review lease agreements and renewals.
• Respond to in-person, phone and email inquiries, which includes providing leasing information, making appointments and creating and following up with maintenance requests.
• Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.
• Receive deposits and rent money, and record appropriately.
• Provide excellent customer service and assist all clients with a positive and friendly tone.

Skills

Verbal communication

Written communication

Customer service

Team player

Multitasking

Flexible schedule

Property tours

Driver's license

State license

Education

Bachelor's degree preferred

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Willow Bridge Property Company is seeking a Leasing & Marketing Professional to manage leasing from start to finish, greet prospective residents, conduct tours, process applications and renewals, and maintain strong customer relationships at our community.

Ideal candidates will be strong communicators, organized multitaskers, and able to work a flexible schedule including weekends. Regional licensing requirements may apply as part of the role.