Leasing & Marketing Manager

Campus Apartments; Harrisonburg (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Campus Apartments is seeking an enthusiastic leasing and marketing professional to join our team in Harrisonburg, VA. The Leasing & Marketing Manager reports to the General Manager and oversees on-site marketing, leasing, and outreach efforts to maximize property occupancy and revenue.

The role requires strong customer service, effective communication, and hands-on marketing skills. Responsibilities include touring prospects, renewing leases, implementing marketing initiatives, maintaining

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• Strong customer service and communication skills.
• Proficient in MS Word, Excel, and Outlook; knowledge of Entrata preferred.

Responsibilities

• Market and lease units to maximize occupancy.
• Serve as first contact for leasing inquiries and lead tours.
• Develop and implement marketing initiatives and renewal programs.
• Achieve maximum occupancy at maximum rates for fiscal stability.
• Complete and review market surveys to stay informed of local markets.
• Maintain daily records of traffic and activity.
• Assist with hiring and training leasing staff.
• Answer telephones and perform administrative duties.

Skills

Customer service

Communication

Typing / data entry

Education

Bachelor degree or equivalent combination of education and experience

Tools

Microsoft Word

Excel

Outlook

Entrata

Job description

Enthusiastic, outgoing leasing and marketing professional wanted!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

The Leasing & Marketing Manager reports to the General Manager. This position is responsible for managing all leasing, on-site marketing and out-reach marketing initiatives to increase and maintain maximum occupancy of the property.

• Market and lease units in an effort to ensure maximum occupancy
• Serve as first point of contact for all leasing inquires; includes scheduling sales appointments, converting prospects into residents, and leading tours
• Develop and implement proactive marketing initiatives and efficient renewal programs
• Reach and maintain maximum occupancy of units at their maximum rates in an effort to ensure the property’s fiscal stability
• Complete and review market surveys to maintain current knowledge of local markets
• Walk model or market units daily to confirm readiness for presentation
• Record all traffic and activity daily
• Apply the Company’s guest card and follow-up programs in a prompt and consistent manner
• Notify prospects of application acceptance or rejection within 24 hours of determination
• Receive and record resident service requests ensuring full and accurate information is taken, and post completed service requests
• Follow up by phone on completed work orders taken each week
• Assist with hiring and training new leasing personnel
• Answer telephones as needed
• General administrative duties such as filing and typing
• Bachelor degree or equivalent combination of education and experience
• Valid driver’s license and current automobile insurance
• Computer skills and math ability
• Accurate typing and record keeping
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is preferred
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Excellent customer service skills
• Ability to communicate effectively and professionally while operating in a fast paced environment