Leasing & Marketing Manager

Campus Apartments; Philadelphia (Philadelphia County); On-site; USD 48,000 - 70,000; Full time

Job summary

Campus Apartments is seeking a Leasing & Marketing Manager to support all operational phases of the property, ensuring customer satisfaction, fiscal stability, and good physical condition.

Responsibilities include leasing activities, resident relations, rent processing, and reporting. A bachelor degree or equivalent is required; professional certifications are preferred. Proficiency in MS Word, Excel, and Outlook, plus knowledge of Entrata, is advantageous.

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• Accredited Residential Manager or CAM certification preferred.
• Proficient in MS Word, Excel and Outlook.
• Knowledge of Entrata is preferred.
• Strong customer service and communication skills.
• Ability to follow through with paperwork and deadlines.

Responsibilities

• Assist the General Manager in all actions involving the property.
• Accept rent and follow up on delinquencies.
• Post rent and miscellaneous income receipts.
• Make bank deposits daily when receipts are on hand.
• Post and follow up on NSF checks.
• Handle evictions and NSF warrants.
• Turn over bad debts for collection.
• Report income collection to the Property Accountant.
• Assist with leasing activities and resident relations.
• Answer telephones as needed.
• Plan and direct social activities as needed.
• Inspect move-outs and schedule units for turnkey as directed.
• Verify information on move-in and renewal leases.
• Follow up on service requests and perform callbacks.
• Verify weekly leasing reports and post deposits.
• Pay property bills and forward disbursement journals.

Skills

Customer service

Communication

MS Word

MS Excel

MS Outlook

Entrata

Time management

Education

Bachelor degree or equivalent combination of education and experience

Accredited Residential Manager (IR_E Management)

Certified Apartment Manager (BOMA)

Tools

Entrata

Job description

Excellent opportunity for Leasing & Marketing Manager!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

The Leasing & Marketing Manager reports to the General Manager. This position is responsible for assisting with all operational phases of the property to ensure customer satisfaction, fiscal stability and good physical condition.

• Assist the General Manager in all actions that involve and/or influence the property


• Accept rent and follow up on delinquencies


• Post rent and miscellaneous income receipts


• Make bank deposits daily when receipts are on hand


• Post and follow up on NSF checks


• Handle evictions and NSF warrants


• Turn over bad debts for collection


• Report income collection to the Property Accountant


• Assist with leasing activities and resident relations


• Answer telephones as needed


• Plan and direct social activities as needed


• Inspect move-outs and schedule units for turnkey as directed


• Verify that information on move-in and renewal leases agrees with information entered into the computer


• Follow up on service requests and perform call backs


• Verify completion and accuracy of Weekly Leasing Reports


• Act as the primary record keeper of income and expense information to the computer


• Pay property level bills and forward cash disbursement journals to the Property Accountant


• Verify that invoices paid correspond to purchase orders issued and submit properly coded invoices


• Update and post security deposits; process security deposit refunds and forfeitures


• General maintenance, audit and filing of property records


• Bachelor degree or equivalent combination or education and experience


• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) is preferred


• Valid driver’s license and current automobile insurance


• Proficient in Microsoft Word, Excel and Outlook


• Knowledge of Entrata is preferred


• Ability to follow through with all necessary paperwork and ensure all deadlines are met


• Excellent customer service skills


• Ability to communicate effectively and professionally while operating in a fast paced environment