Leasing Manager

Campus Apartments; Richmond (VA); On-site; USD 45,000 - 70,000; Full time

Job summary

A property management company in Richmond is looking for a Leasing Manager to oversee leasing and marketing initiatives, ensuring maximum occupancy of units. The successful candidate will have a bachelor's degree or equivalent experience, strong customer service skills, and proficiency in Microsoft Office. Responsibilities include managing inquiries, developing marketing strategies, training new staff, and maintaining accurate records. This role is essential to the fiscal stability and success of the properties managed.

Qualifications

• Bachelor's degree or equivalent education and experience.
• Valid driver’s license and current automobile insurance.
• Ability to follow through with paperwork and meet deadlines.

Responsibilities

• Manage all leasing, on-site marketing, and outreach marketing initiatives.
• Serve as first point of contact for leasing inquiries and convert prospects.
• Complete and review market surveys to maintain knowledge of local markets.

Skills

Customer service skills

Effective communication

Computer skills

Math ability

Record keeping

Education

Bachelor degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Entrata

Job description

Overview

Enthusiastic, outgoing leasing and sales professional wanted! If you’re someone who loves to have fun at work and thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability and job training. Consider joining our team and changing the way you think about work!

Responsibilities

The Leasing Manager reports to the General Manager. This position is responsible for managing all leasing, on-site marketing and out-reach marketing initiatives to increase and maintain maximum occupancy of the property.

• Market and lease units in an effort to ensure maximum occupancy
• Serve as first point of contact for all leasing inquiries; includes scheduling sales appointments, converting prospects into residents, and leading tours
• Develop and implement proactive marketing initiatives and efficient renewal programs
• Reach and maintain maximum occupancy of units at their maximum rates in an effort to ensure the property’s fiscal stability
• Complete and review market surveys to maintain current knowledge of local markets
• Walk model or market units daily to confirm readiness for presentation
• Record all traffic and activity daily
• Apply the Company’s guest card and follow-up programs in a prompt and consistent manner
• Notify prospects of application acceptance or rejection within 24 hours of determination
• Receive and record resident service requests ensuring full and accurate information is taken, and post completed service requests
• Follow up by phone on completed work orders taken each week
• Assist with hiring and training new leasing personnel
• Answer telephones as needed
• General administrative duties such as filing and typing

Qualifications

• Bachelor degree or equivalent combination of education and experience
• Valid driver’s license and current automobile insurance
• Computer skills and math ability
• Accurate typing and record keeping
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is preferred
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Excellent customer service skills
• Ability to communicate effectively and professionally while operating in a fast paced environment