Leasing Manager: Lead, Sell & Retain Apartments

Roscoe Property Management

Phoenix (AZ)

On-site

USD 50,000 - 70,000

Full time

14 days+
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Benefits offered by this job

Weekly pay
Healthcare coverage
401(k) match
Paid time off
Career development

Job summary

RPM Living is seeking a Leasing Manager to lead the leasing team, drive marketing efforts, and maintain positive resident relations at an apartment community. The role includes closing leases, mentoring staff, and ensuring accurate paperwork and move-ins.

Candidates should have a four-year degree, leasing and supervisory experience, and proficiency with property management software. On-site, with a flexible schedule including evenings and weekends as needed.

Qualifications

  • Bachelor's degree in a related field or equivalent experience.
  • 4 years of leasing experience preferred.
  • 2 years of supervisory experience preferred.
  • Proficiency with property management software and MS Office.

Responsibilities

  • Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
  • Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (i.e. competitive rental rates, referrals, promotions, locators, and outreach)
  • Projects a favorable image of the community to achieve property objectives and public recognition
  • Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as needed
  • Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
  • Attends weekly and daily goal setting meetings as appropriate
  • Oversees leasing staff, including training, development, evaluation, and rewards while providing feedback on pricing, product, and the team.
  • Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
  • Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for Community Manager approval and follow up with applicants on their status
  • Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
  • Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
  • Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
  • Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
  • Provide excellent customer service while maintaining the highest standards for resident service
  • Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards

Skills

Leasing experience
Supervisory experience
Customer service
Strong communication

Education

Bachelor's degree in related field

Tools

Microsoft Office Suite
Project Management
Adobe
Property Management Software
PopCard/LTS

Job description

RPM Living is seeking a Leasing Manager to lead the leasing team, drive marketing efforts, and maintain positive resident relations at an apartment community. The role includes closing leases, mentoring staff, and ensuring accurate paperwork and move-ins.

Candidates should have a four-year degree, leasing and supervisory experience, and proficiency with property management software. On-site, with a flexible schedule including evenings and weekends as needed.

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