Leasing Manager - Encore

Sherman Associates; Minneapolis (MN); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k with company match

9 paid holidays and PTO

Job summary

Sherman Associates, based in Minneapolis, is seeking an Entry Level Property Manager for Encore, a luxury downtown community with 123 units. You will assist with resident relations, move-ins, applications, and tours while supporting daily operations.

The role emphasizes resident engagement, event coordination, and strong customer service in a fast-paced setting. Ideal for individuals up to 2 years of experience.

Qualifications

• Experience in residential real estate or equivalent education is required.
• Strong verbal, written and presentation skills are essential.
• Familiarity with property management software is preferred.

Responsibilities

• Meet resident needs and provide excellent customer service.
• Assist with move-ins, applications and unit tours.
• Coordinate resident events and community activities.
• Maintain property aesthetics and safety standards.
• Support daily property operations and vendor coordination.

Skills

Customer service

Communication

Organization

Sales skills

Real estate knowledge

Education

High School diploma or GED

Tools

Real Page

Yardi

OneSite

Lead2Lease

Job description

• Job Level : Entry Level (less than 2 years)


• Level of Education : High School/GED


• Job Type : Full-Time/Regular


• Date Updated : 09/04/2026


• Years of Experience : Up to 2 Years


• Starting Date : Invalid Date


• Reports To : Property Manager


• FLSA Status : Non-Exempt

Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.

If you are passionate about helping others and knowledgeable of multifamily residential real estate, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled property management talent who strive to lead community operations. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

Where will this role work?

This role will serve our luxury property Encore in Downtown Minneapolis (123 units)!

Core Business hours:

This is a full-time position. Ideal schedule is Tuesday - Saturday; Tue-Fri 8:30 am - 5 pm, Sat 10 am - 4 pm.

ESSENTIAL FUNCTIONS

• Ensure customer needs are met; provide directions, suggestions for restaurants, post on active building local events occurring.


• Assist with welcome packet creation / move-in gift tailored to site marketing and branding.


• Lead resident event coordination, planning and execution.


• Patrol and manage property esthetics both interior and exterior.


• Attend networking relevant function opportunities.


• Assist with resident retention program development.


• Promote active resident engagement within the assigned community.


• Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.


• Works on the last day and first day of each month until responsibilities completed; some overtime may be required.


• Manages prospects by answering incoming calls and internet leads. All inquiry calls and emails must be returned promptly (within 24 hours).


• Makes appointments, shows apartments, screens applicants, and verifies applications for completion.


• Assists applicants with the application process by explaining all applicable forms. Ensures applications are accurate and complete.


• Contacts and offers units to approved applicants.


• Schedules and conducts orientation for all new move-ins. Updates turnover information on a daily basis to include gathering of move-out and move-in times.


• Shops comparable projects in the market place monthly.


• Develops community contacts to maximize the general awareness of the housing community and its advantages.


• Contact and offer units to current residents for approved unit transfers. Prepare all required transfer paperwork and complete transfers with residents.


• Updates all applicable referral agencies.


• Inputs all traffic and applications in the property management system regularly.


• Other tasks & duties as assigned based on business need.

Location

REQUIRED SKILLS AND EXPERIENCE

• Experience within residential real estate; or an equivalent number of years of education and real estate management experience.


• Additional education in real estate, sales and/or business management is preferred.


• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.


• Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.


• As applicable, advanced knowledge of Affordable Housing Programs (HUD Programs).


• As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.


• A passion for the mission, vision, and values of Sherman Associates.


• Office hours may vary due to the specific needs of the portfolio


• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

WORK ENVIRONMENT

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


• Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms

ADDITIONAL SCREENING REQUIREMENTS

• Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)

Compensation and Benefits

Pay Range:$26-28/hour + commission/bonus eligibility. Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package to full-time employees which may include:

• Medical, dental and vision insurance plans


• Employer-paid short term disability


• Employer-paid life insurance


• Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability;Pet insurance


• Employer-paid employee assistance program


• Fully vested 401k company match program


• 9 Paid holidays and competitive PTO program


• Sherman Associates' Starbucks and Hotel discounts

Sherman Associates is an Equal Opportunity and Aff…

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact [e-mail] .

Veteran

This employer may be a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment:

• Disabled veterans;


• Recently separated veterans;


• Active duty wartime or campaign badge veterans;


• Armed Forces service medal veterans.

These classifications are defined as follows:

• A "disabled veteran" is one of the following:




• A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs;


• A person who was discharged or released from active duty because of a service-connected disability.




• A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.


• An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.


• An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Protected veterans may have additional rights under USERRA - the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll- free, at 1-866-4-USA-DOL.

If you believe you belong to any of the categories of protected Veterans listed above, please indicate by checking the appropriate box below. As a government contractor subject to VEVRAA, we request this information to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.