Assistant Property Manager - Phalen Lofts & Lyons Court Apartments

Sherman Associates

Saint Paul (MN)

On-site

USD 33,000 - 36,000

Full time

14 days+

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Benefits offered by this job

Medical, dental & vision insurance

Short-term disability

Life insurance

401(k) match

Paid holidays

PTO

Employee discounts

Job summary

Sherman Associates is seeking an Assistant Property Manager to support two senior affordable communities in Saint Paul, MN. You will coordinate marketing, leasing, and occupancy while delivering strong customer service and community relations.

The role requires 1–3 years in residential real estate, familiarity with PM software (RealPage, Yardi, Lead2Lease), and a valid driver’s license. Office hours are typically Monday–Friday, with some overtime as needed.

Qualifications

1-3 years of industry experience within residential real estate or equivalent education/experience
Excellent verbal, written and presentation skills; ability to communicate with tenants, vendors, and cross-divisions
Knowledge of RealPage or other PM software (Yardi, Lead2Lease, OneSite Accounting) strongly preferred
Understanding of Affordable Housing Programs (HUD/MFHA) is preferred
Valid driver’s license, reliable vehicle with insurance, and safe driving record
Office hours may vary depending on portfolio needs

Responsibilities

Mails appointments, shows apartments, screens applicants, and verifies applications.
Shops comparable projects in the market monthly.
Provide excellent customer service with focus on tenant retention.
Meet all deadlines and manage property within budget constraints.
Keep management informed on property conditions and tenant feedback.
Assist with subsidy administration per HUD rules.

Skills

Residential real estate

Communication skills

Customer service

Budget awareness

Tools

RealPage

Yardi

Lead2Lease

OneSite Accounting

Job description

Assistant Property Manager - Phalen Lofts & Lyons Court Apartments

Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.

Sherman Associates is currently seeking an Assistant Property Manager to provide community and financial leadership to two of our senior affordable apartment communities in Saint Paul.

The primary responsibility of the Assistant Property Manager is to assist the Property Manager with the daily operations of the community by coordinating the marketing, rental leasing, and occupancy along with a strong focus on customer service and community relations. In addition, this position requires daily administrative duties with respect to the management office in order to provide a fiscally sound, well‑maintained and socially healthy apartment community.

Work Location

This position supports Phalen Senior Lofts (73 tax credit units) and Lyons Court Apartments (60 tax credit units) in St. Paul, MN.

Schedule & Hours

The schedule for this role will be Monday - Friday from 8 AM - 5 PM.

ESSENTIAL FUNCTIONS

Property Management

Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
Shops comparable projects in the market place monthly.
Provide excellent customer service with focus on tenant retention.
Meets all designated deadlines.
Manages property in accordance with budget limitations.
Keeps Property Manager informed at all times in the areas of: property conditions, tenant complaints, suggestions for improvement of property performance.
Informs management of common areas in need of cleaning and repair.
Works on the last day and first day of each month until responsibilities completed; some overtime may be required.

Compliance

Prepares all resident files to include all preparatory paperwork.
Prepares all move‑out material for Property Manager.
Prepares completed move‑in packets and maintains a supply of all pertinent materials
Ensures compliance with state, federal and local housing laws.
Complies with all Sherman Associates, agency and city compliance requirements.
Stays abreast of any changes in fair housing and affordable housing compliance requirements.
Enters marketing information, installs resident, enters vacate notices, prints reports on RealPage and Lead2Lease programs.
Assists with subsidy administration in accordance with HUD rules and regulations.

Leasing

Implements comprehensive marketing strategy to meet predetermined vacancy standards.
Leases apartments; implements and maintains effective advertising and marketing plan.
Shows apartments.
Plans and coordinates model apartments.

Resident Relations

Responds promptly and responsibly to resident requests
Plans and coordinates resident activities.
Holds regular Crime Watch meetings.
Prepares monthly newsletter for entire complex.

Location

1-3 years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience
Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting etc.) strongly preferred.
Understanding of Affordable Housing Programs (HUD / MFHA Programs) strongly preferred.
As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.
A passion for the mission, vision, and values of Sherman Associates.
Office hours may vary due to the specific needs of the portfolio.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

ADDITIONAL SCREENING REQUIREMENTS

Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background).

Compensation and Benefits

Pay Range:$24-26/hour + commission/bonus eligibility .Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package to full-time employees which may include:

Medical, dental and vision insurance plans
Employer-paid short term disability
Employer-paid life insurance
Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability;Pet insurance
Employer-paid employee assistance program
Fully vested 401k company match program
9 Paid holidays and competitive PTO program
Sherman Associates' Starbucks and Hotel discounts

Sherman Associates is an Equal Opportunity and Affiantive Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com .

Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or hard of hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder,schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, legbrace(s) and/or other supports
Nervous system condition, for example,migraine headaches, Parkinson's disease, multiplesclerosis (MS)
Neurodivergence, for example,attention-deficit/hyperactivity disorder(ADHD), autismspectrum disorder,dyslexia, dyspraxia, other learningdisabilities
Partial or complete paralysis (anycause)
Pulmonary or respiratory conditions, forexample, tuberculosis, asthma,emphysema
Yes, I Have A Disability, Or Have A History/Record Of Having A Disability
No, I Don't Have A Disability, Or A History/Record Of Having A Disability
I don't wish to answer

Veteran

This employer may be a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment:

Disabled veterans;
Recently separated veterans;
Active duty wartime or campaign badge veterans;
Armed Forces service medal veterans.

These classifications are defined as follows:

A "disabled veteran" is one of the following:

A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs;
A person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Protected veterans may have additional rights under USERRA - the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll- free, at 1-866-4-USA-DOL.

If you believe you belong to any of the categories of protected Veterans listed above, please indicate by checking the appropriate box below. As a government contractor subject to VEVRAA, we request this information to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.