Leasing Manager

Socket.dev; Wildwood (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Bonus program

On-site housing

Paid vacation

Holidays

401(k) match

Health insurance

Dental insurance

Vision insurance

Life & AD&D

Disability insurance

FSA

EAP

Wellness program

Job summary

StoneCreek Communities seeks a Leasing Agent to drive sales and occupancy through welcoming prospects, showing apartments, and closing leases. You will help residents through move-in and coordinate with the maintenance team to ensure units are ready.

You will follow up on leads within 24 hours, maintain CRM records, and perform lease renewals. The role emphasizes marketing activities and timely customer service, with weekend/evening rotation.

Qualifications

• Experience with RealPage preferred.
• Ability to work Monday-Friday and every other Saturday.
• Strong sales and customer service skills.
• Excellent communication and deescalation skills.

Responsibilities

• Greet and qualify prospects, conduct tours, and show apartments to drive occupancy.
• Ensure smooth resident move-ins and lease signings.
• Follow up with leads in CRM within 24 hours.
• Inspect apartments before move-in and coordinate with maintenance.
• Execute lease renewals and communicate renewal terms.
• Follow company policies and procedures and complete monthly training.

Skills

Sales & closing

Customer service

Communication

Tools

RealPage

Job description

Job Details: Job Location: Rockwood Springs - Wildwood, MO, Salary Range: $20.00 - $20.00Hourly, Who we are: Awarded 2026 Property Management Company of the Year by the St. Louis Apartment Association! With over 20 years of experience and 10,000+ units, StoneCreek Communities, provides industry-leading management services to a diverse portfolio of multi-family assets. As a service-oriented company, we have built an organization based upon values that are carried out through all aspects of apartment operation and management services. We offer our team members: Bonuses-Performance bonuses paid throughout the year Apartment Discount: Take advantage of our on-site housing discount! Vacation: Accrued monthly; You can accumulate up to 10 business days during your 1st year, 15 business days your 2nd year, and 20 business days after 5 years! Holidays: Enjoy 12 paid holidays per year; includes a holiday for your birthday! Educational Programs- We help you invest in you! 401(k): With a company match up to 4% of eligible compensation Health Insurance- Coverage options available Dental Insurance- Our dental plans are designed to meet your individual needs. Vision Insurance- Coverage available with participating and non-participating providers. Life Insurance: Help protect your family with company-paid life and AD&D insurance. Disability: Long-term disability is provided at no cost to you. Short-term available at reasonable rates. Reimbursement Plans: These Flexible Spending Accounts allow you to set aside pre-tax dollars to pay for eligible healthcare or dependent-care expenses. Employee Assistance Program: From day one, you and your immediate family members are eligible for help with issues affecting your work or personal life. Wellness Program: Do something good for yourself. StoneCreek offers incentives for participating in many health-related activities. Duties/Responsibilities:

• Maintain a clear knowledge of current prices, property information, and comps in the market.
• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments and ensuring a smooth resident move-in and lease signing.
• Inspects apartments before residents move in, ensures apartments are in ready condition, and schedules any outstanding items to be addressed with the maintenance team.
• Follow up with all leads in CRM/PMS within 24 hours
• Complete work order callbacks daily to ensure resident satisfaction.
• Follow company policies and procedures.
• Complete required monthly training in the company's LMS.
• Designs and executes marketing activities to create and drive traffic to the community, using internet marketing tools (and following other community-specific marketing plans, drives, and special programs.
• Ensures that the community and show units meet the Company’s standards for show quality by inspecting the leasing tour daily and communicating maintenance and upkeep needs to the community’s maintenance team members.
• Executes and performs activities supporting the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents before move-out dates and ensuring that lease renewal documents are signed and implemented on time.
• Responds quickly and courteously to resident and client/owner concerns and questions, resolves problems and/or documents, and conveys requests to the appropriate individual(s).
• Performs other related duties as assigned. Competencies
• Sales and closing ability, overcoming objections and follow up discipline
• Customer service excellence, problem solving and conflict resolution
• Deescalation skills with frustrated residents
• Communication skills, clear and professional etiquette
• Fair Housing and legal compliance knowledge
• Marketing and CRM proficiency
• Organization and administrative ability
• Team collaboration Physical Requirements: Prolonged periods sitting at a desk and working on a computer, standing and walking, giving tours, and meeting potential residents. Must be able to lift up to 15 pounds at times. Must be able to traverse a variety of properties with stairs and in a variety of weather. Must be able to work weekends and/or evenings on a rotating schedule.
• EEO Statement StoneCreek Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualifications:
• Experience with RealPage preferred
• Ability to work schedule of Monday-Friday, as well as every other Saturday