Community Manager Stone Creek

PAC; Port Arthur (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Generous PTO

Holidays & day off

Health/Dental/Vision

401k match

Apartment discount

Educational assistance

Wellness programs

Job summary

Preferred Apartment Communities is seeking a Property Manager in Port Arthur, TX to lead a multifamily team on-site. You will drive leasing performance, manage the property budget, and coordinate marketing with the corporate team to meet occupancy and financial targets.

The role emphasizes staff leadership, resident satisfaction, and strong coordination with maintenance and marketing functions in a dynamic community setting.

Qualifications

• 3-5 years of experience in property management.
• Multi-family property management experience preferred.
• Local market experience with customer service, negotiation, and property marketing/advertising preferred.
• Valid driver's license and dependable transportation.

Responsibilities

• Motivates and empowers staff to achieve daily, weekly, and monthly property goals.
• Plans and conducts weekly staff meetings.
• Manages leasing activity to meet budgeted goals and daily/weekly targets; sets weekly specials; leases apartments.
• Provides team leadership, coaching, and accountability; ensures job expectations are followed.
• Handles elevated resident issues to improve resident satisfaction.
• Schedules staff; plans for vacations and business requirements.
• Oversees local marketing strategy and collaborates with corporate Marketing.
• Stays current on market issues and competitive information.
• Manages income and expenses to achieve the operational budget; reviews expenses and authorizes expenditures.
• Generates property-wide communications to residents.

Job description

Job Description

Responsibilities

• Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals.
• Plans and conducts weekly staff meetings.
• Manages leasing activity to ensure budgeted goals are achieved; breaks down monthly targets to daily/weekly, individualized goals; decides on weekly specials; leases apartments.
• Provides team leadership and focus; holds staff accountable for results.
• Provides coaching and feedback to staff; ensures job expectations are known and followed for all persons on the team; ensures consistency of personnel decisions/actions.
• Handles elevated resident issues; ensures staff is focused on improving resident satisfaction through all interactions.
• Schedules staff; plans for vacations and business requirements.
• Oversees/directs local marketing strategy for property; works with corporate Marketing team
• Stays current on relevant market issues and competitive information.
• Manages income and expenses to achieve operational budget; review and approve property expenses; authorises expenditures.
• Generates property wide communication to residents to inform and update them on issues and/or their apartment community.
• Assists in the preparation of the operational budget.
• Walks the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn’t meet standards

Customer Service Responsibilities

• A complete clean and neat uniform must be worn when working on any company property including weekends, if applicable. Personal appearance must be clean and neat at all times, according to company policy
• Communicate with residents and prospects in a manner consistent with company standards
• Read and/or listen to resident requests/complaints
• Receive resident complaints in a calm, open, and professional manner
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance

Qualifications:

Qualifications

Requirements:

• 3-5 years of experience in property management.
• Multi-family property management experience preferred.
• Local market experience with proven history in customer service, negotiation, and property marketing / advertising preferred.
• Valid driver's license (free from major moving violations) and dependable transportation.

Additional Information

What We Offer:

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
• 401k with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company-paid employee assistance, mental health, and wellness programs

Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.

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