Leasing Manager

Redstone Residential, Inc.; Kent (OH); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

PTO 15 days

10 legal holidays

3 paid service days

Paid parental leave

401K with 6% match

Continued Education Program

Employee Assistance Program

Professional Development Program

Short-term Disability Insurance

Job summary

Redstone Residential is seeking a Leasing Manager to support the Community Manager in achieving leasing goals and overseeing operations to ensure resident happiness across communities. The role focuses on driving occupancy through creative marketing and strong customer service.

You will manage tours, renewals, rent collection, and staff coordination, using Entrata and online marketing tools to boost occupancy while delivering exceptional service to residents and teams.

Qualifications

• Exemplary customer service and sales skills.
• Proficient computer skills including Microsoft Office, Gmail, Google Drive, Dropbox, etc.
• High School diploma or GED equivalent required; college experience preferred.
• Ability to handle a fast-paced, sometimes high-stress environment.

Responsibilities

• Reach daily/weekly/monthly Community leasing goals through marketing, renewals, and staff motivation.
• Assist with daily leasing operations: prospect tours, calls, and emails.
• Use Entrata leasing workflow and online marketing tools to drive occupancy.
• Maintain resident ledgers to ensure correct balances.
• Collaborate with team to ensure resident satisfaction and happiness.

Skills

Customer service

Sales

Communication

Adaptability

Office software

Education

High School diploma or GED

College experience preferred

Tools

Microsoft Office

Gmail

Google Drive

Dropbox

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

CLASSIFICATION

Full-Time, Non-Exempt

COMPENSATION

$18.00 Per Hour

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Professional Development Program
• Short-term Disability Insurance

POSITION SUMMARY

The Leasing Manager supports the Community Manager in all operational aspects of the Community with a main focus on successful leasing. Leasing Managers also help oversee budget performance, rent collections, staff administration as well as general customer service and resident happiness.

Responsibilities

• Reach daily/weekly/monthly Community leasing goals through creative marketing strategies, successful renewal campaigns, and positive staff motivation
• Help with daily leasing operations, including prospect tours, phone calls, and email communications
• Utilize company-standard leasing tools including the Entrata leasing workflow, general website SEO and online/social marketing, etc.
• Maintain resident ledgers to ensure correct balances
• Work as part of a team to bring happiness to all residents and team members

Qualifications

• Exemplary customer service and sales skills
• Proficient computer skills including Microsoft Office, Gmail, Google Drive, Dropbox, etc.
• High School diploma or GED equivalent required; college experience preferred
• Ability to handle a fast-paced, sometimes high-stress environment

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.