Leasing Manager

Coastal Ridge Real Estate; Boone (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Coastal Ridge Real Estate is seeking a Leasing Manager for Mountaineer Village in Boone, NC. You will lead leasing efforts, mentor the team, and drive resident satisfaction while maximizing property performance.

You’ll manage leads in Entrata, conduct tours, close leases, guide applicants through screening and signing, and monitor renewals. Proficiency in Excel and familiarity with Entrata/OneSite/RealPage are preferred.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain licenses and/or certifications required by State or Local jurisdictions.
• Proven leasing and sales experience; experience in multifamily or student housing preferred.
• Familiarity with property management software such as Entrata, OneSite or RealPage.
• Intermediate proficiency in Microsoft Excel.
• Ability to participate in emergency duties as needed.

Responsibilities

• Manage leads in Entrata and ensure timely follow-ups.
• Provide tours highlighting the property's key features and close sales.
• Guide applicants through the lease process and screening procedures.
• Monitor and participate in resident renewals.
• Maintain clubhouse, model units, and tour routes to high standards.
• Support marketing initiatives and resident events to attract prospects.
• Assist in preparing weekly and monthly performance reports.
• Perform other duties as assigned.

Skills

Leasing and sales experience

Property management knowledge

Microsoft Excel proficiency

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Entrata

OneSite

RealPage

Job description

As a Leasing Manager, you’ll lead leasing efforts and administrative functions to ensure the property thrives at its highest potential. You’ll act as a mentor and motivator for the leasing team, fostering collaboration and empowering success, while ensuring an exceptional experience for current and future residents. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Mountaineer Village offers off-campus student living in Boone, North Carolina, located near Appalachian State University. Our 3-bedroom pet-friendly apartments feature energy-efficient appliances, fully equipped kitchens, hardwood floors, in-unit washer and dryers, and so much more.

What You’ll Own:

• Participate in and drive all aspects of the leasing process, ensuring accuracy, timeliness, and effectiveness:
  • Enter and manage leads in Entrata, ensuring timely follow-ups.
  • Welcome and engage prospects, providing tours that highlight the property's key features.
  • Effectively close the sale by addressing objections, highlighting benefits, and confidently guiding prospects through the leasing decision.
  • Guide prospects through the application and lease process, ensuring proper execution of leases and adherence to screening procedures.
  • Monitor and participate in resident renewal efforts.
  • Maintain clubhouse, model units, and tour routes to exceptional standards of cleanliness and appeal.
• Achieve both individual and team leasing goals, proactively identifying opportunities and addressing challenges in collaboration with the Property Manager.
• Stay informed of market trends and competitors by shopping the competition and keeping detailed records of market offerings.
• Cultivate a deep understanding of the property’s selling points, common objections, leasing trends, traffic patterns, and unit availability to position it effectively in the market.
• Mentor and support the leasing team by setting clear expectations, offering guidance, and providing resources to achieve success.
• Foster superior service by addressing escalated resident concerns with professionalism and care.
• Coordinate and participate in marketing initiatives and resident events to attract prospects and retain residents.
• Assist in the preparation of weekly and monthly reports, contributing to the property’s overall performance and success.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Proven leasing and sales experience; experience in multifamily or student housing preferred.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.