Leasing Manager

Coastal Ridge Real Estate; San Jose (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Coastal Ridge Real Estate is seeking a Leasing Manager for our San Jose, CA student housing property. You will lead leasing efforts, mentor the leasing team, and ensure an exceptional resident experience while driving occupancy and performance.

You will manage leads in Entrata, conduct tours, close leases, guide applicants through screening, and oversee renewals and marketing collaboration with the Property Manager. A strong background in multifamily leasing and software like Entrata is required.

Qualifications

• Leasing/sales experience in multifamily or student housing preferred.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Familiarity with property management software such as Entrata, OneSite, or RealPage.

Responsibilities

• Drive all aspects of the leasing process with accuracy and timeliness.
• Enter and manage leads in Entrata with timely follow-ups.
• Give tours and close the sale by addressing objections and guiding leasing decisions.
• Guide prospects through application and lease execution, including screening procedures.
• Monitor resident renewals and maintain property showroom standards.
• Collaborate with the Property Manager to meet individual and team leasing goals.
• Keep up with market trends and competitive offerings.
• Mentor leasing team and provide resources to achieve success.
• Coordinate marketing initiatives and resident events to attract and retain residents.
• Assist in preparing weekly and monthly performance reports.

Skills

Leasing & sales

Team leadership

Property software (Entrata/OneSite/ RP

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Entrata

OneSite

RealPage

Microsoft Excel

Job description

As a Leasing Manager, you’ll lead leasing efforts and administrative functions to ensure the property thrives at its highest potential. You’ll act as a mentor and motivator for the leasing team, fostering collaboration and empowering success, while ensuring an exceptional experience for current and future residents. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

You will be working at one of our Student Housing properties in San Jose, CA.

What You’ll Own:

• Participate in and drive all aspects of the leasing process, ensuring accuracy, timeliness, and effectiveness:
  • Enter and manage leads in Entrata, ensuring timely follow-ups.
  • Welcome and engage prospects, providing tours that highlight the property’s key features.
  • Effectively close the sale by addressing objections, highlighting benefits, and confidently guiding prospects through the leasing decision.
  • Guide prospects through the application and lease process, ensuring proper execution of leases and adherence to screening procedures.
  • Monitor and participate in resident renewal efforts.
  • Maintain clubhouse, model units, and tour routes to exceptional standards of cleanliness and appeal.
• Achieve both individual and team leasing goals, proactively identifying opportunities and addressing challenges in collaboration with the Property Manager.
• Stay informed of market trends and competitors by shopping the competition and keeping detailed records of market offerings.
• Cultivate a deep understanding of the property’s selling points, common objections, leasing trends, traffic patterns, and unit availability to position it effectively in the market.
• Mentor and support the leasing team by setting clear expectations, offering guidance, and providing resources to achieve success.
• Foster superior service by addressing escalated resident concerns with professionalism and care.
• Coordinate and participate in marketing initiatives and resident events to attract prospects and retain residents.
• Assist in the preparation of weekly and monthly reports, contributing to the property’s overall performance and success.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Proven leasing and sales experience; experience in multifamily or student housing preferred.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.