Leasing Consultant

Coastal Ridge Real Estate; State College (Centre County); On-site; USD 32,000 - 52,000; Full time

Job summary

Coastal Ridge Real Estate is seeking a Leasing Consultant at one of our Student Housing communities in State College, PA. You will engage prospects, present tours, and guide applicants through the leasing process, ensuring a smooth experience from first contact to move‑in.

In this full‑time role, you’ll manage inquiries, maintain lead data, and support community marketing efforts while delivering exceptional resident service and coordinating with the Property Manager.

Qualifications

• High school diploma or equivalent.
• Willingness to obtain state/local licenses as required.
• Leasing or sales experience preferred.
• Strong computer literacy and quick learning of new systems.
• Familiarity with Entrata, OneSite, or RealPage is a plus.
• Proficiency in Microsoft Excel is beneficial.

Responsibilities

• Greet and engage prospects with a professional, friendly approach.
• Provide guided tours highlighting property features and benefits.
• Close leases by addressing objections and guiding applicants to commitments.
• Respond to leasing inquiries within 24 hours via phone, email, or in person.
• Enter and maintain lead data in Entrata; follow up with warm calls or emails.
• Understand leasing trends and product availability to guide decisions.
• Keep office and common areas well maintained and report issues promptly.
• Assist with community marketing initiatives and resident events.
• Guide applicants through the application and screening processes.
• Collect move-in related fees and process paperwork and funds accurately.
• Provide outstanding customer service for residents and address service requests.
• Manage and update the waitlist and communicate status to prospects.

Skills

Customer service

Sales

Communication

Computer literacy

Team collaboration

Education

High school diploma

Tools

Entrata

OneSite

RealPage

Microsoft Excel

Job description

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

You will be working at one of our Student Housing properties in State College, PA.

What You’ll Own:

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.