Resident Experience & Leasing Specialist

Mark--taylor-Residentia; Scottsdale (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee rent discounts

Access to all Mark-Taylor amenities

Employee appreciation events

Opportunities for career growth

401(k) with robust company match

Paid time off, sick time, holidays, и

Job summary

Mark-Taylor is hiring a Leasing Consultant at San Portales in Scottsdale, AZ. You will be the face of the community, delivering exceptional customer service to residents and prospective residents throughout the application process.

This full-time role requires strong sales and communication skills, conflict resolution, and a commitment to the Mark-Taylor brand. You’ll conduct informative tours, manage rent availability and pricing, and create memorable experiences across email, phone, and

Qualifications

• A minimum of one year of sales or customer service experience.
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal orientated, self-starter work ethic.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English

Responsibilities

• Serve as the 'face' of Mark-Taylor—greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale—guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (email, telephone, in-person, etc).
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Skills

Sales experience

Customer service

Communication skills

Time management

Organizational skills

Self-starter

Microsoft Office

Education

Associates degree

Bachelor's degree

Tools

Microsoft Office

Job description

Mark-Taylor is hiring a Leasing Consultant at San Portales in Scottsdale, AZ. You will be the face of the community, delivering exceptional customer service to residents and prospective residents throughout the application process.

This full-time role requires strong sales and communication skills, conflict resolution, and a commitment to the Mark-Taylor brand. You’ll conduct informative tours, manage rent availability and pricing, and create memorable experiences across email, phone, and