Leasing Coordinator

FirstService Residential

Hoffman Estates (IL)

On-site

USD 30,307 - 35,128

Full time

14 days+

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Benefits offered by this job

Multiple medical plans

Dental and vision insurance

Paid time off

401(k) with company match

Job summary

A leading property management company is seeking a full-time Rental Coordinator in Hoffman Estates, IL. The role involves providing administrative support for property supervisors, including creating and tracking correspondence, processing mail, and working on special projects. Candidates should have an Associate's degree or equivalent experience and proficiency in Microsoft Office is essential. The position offers a salary range of $22.00 - $25.50 per hour, along with comprehensive benefits including insurance and a 401(k) plan.

Qualifications

Two to three years of experience in administration or customer service.
Experience in property management or residential management is a plus.
Proficiency in Microsoft Office applications including Outlook, Word, and Excel.

Responsibilities

Create and send general letters for association owners.
Track communications and compliance for annual fee associations.
Process USPS mail for owner accounts.

Skills

Administrative support

Customer service

Communication skills

Multi-tasking

Microsoft Office proficiency

Education

Associate’s degree in Business or related field

Job description

Job Overview

Asa Rental Coordinator, you’ll be responsible for providing a wide variety of administrative support services for property supervisors and works with team members to achieve daily tasks. The Rental Coordinator must master working knowledge of all FirstService Residential systems as they are utilized regularly. The Rental Coordinator must also work in conjunction with internal departments in order to ensure clients’ expectations are being met. This opportunity is available at our suburban corporate office in Hoffman Estates, IL.

Your Responsibilities

General individual letter for an association owner (any letter that is not a violation) will be created, proofed, saved and sent to owner.
General letters for an association (any letters that are not violations) will be created, proofed, saved and sent to owner. This could be through mail, email or Mass Comm.
Letters of non-compliance or those including fines will be created, proofed, saved and sent to owner. May include chargeback to owner account for said violation.
For those associations paying the annual fee, census and COI’s will be tracked and letters sent monthly for requests, renewal and non-compliance. Tracking rentals and leases.
Contacting owners either in person or via phone to answer questions concerning the specifics of their renting their unit.
Incoming mail from USPS is processed for application to the owner’s account.
Special Projects to be approved and delegated by Supervisor.
Documents scanned, emailed and/or uploaded to Connect. Information will also be uploaded into connect (COI, info forms, general leases).
Upon availability, any documents allowing changes (whether mailed to owners/residents or not) should be closely examined for any grammatical and brand standard errors before being distributed.

Skills & Qualifications

Associate’s degree or higher in Business or a related field, or equivalent experience in an administrative capacity.
Two or three years’ experience in administration or customer service.
Experience in property management, real estate, or residential management is a plus.
Must have proficiency in Windows and Microsoft Office, (Outlook, Word, Excel and etc.)
Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
Superior oral and written communication skills.

What We Offer

As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match.

Compensation

$22.00 - $25.50 / hour

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Seniority level