Leasing Manager (Multifamily)

FirstService Residential; Dallas (TX); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Comprehensive medical plans

Paid holidays

401(k) with company match

Job summary

A property management company is seeking a Leasing Coordinator in Dallas, Texas. This role involves engaging with prospective and current residents, managing appointments, and assisting with lease signings. Candidates should possess customer service experience and be proficient in Microsoft Office and Yardi software. Competitive hourly pay of $21 - $23 is offered along with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• State-required real estate sales or broker's license necessary.
• Proficient in Microsoft Office and customer service principles.

Responsibilities

• Track daily phone calls, emails, and prospect traffic.
• Interview new prospects and schedule appointments.
• Tour property with new guests and explain application processes.

Skills

Communication skills

Customer service principles

Proficient in Microsoft Office

Ability to work weekends

Analytical skills

Education

High school diploma or equivalency

State required real estate sales or broker’s license

Tools

Yardi

Microsoft Office

Job description

Join to apply for the Leasing Coordinator (Multifamily) role at FirstService Residential.

Job Overview: The leasing consultant plays an integral role in the community by interacting with new prospective and existing residents on a daily basis. This position supports the leasing manager and requires touring and educating new prospects on the benefits and lifestyle of living in the community.

Your Responsibilities

• Track all daily phone calls, emails and new prospect traffic to the leasing office.
• Interview all new prospects and enter qualified traffic information in the new prospect guest card, especially as regards to how they learned about the community.
• Lock in appointments to visit the community.
• After establishing a positive relationship, tour the property with the new guest and get a commitment to apply for a new home.
• Explain the application process and procedures and get the application started.
• Arrange for all new lease signings either electronically or in person along with collection of funds.
• Oversee all follow‑up on prospects on a daily basis.
• Assist the leasing manager in monitoring renewals in a timely manner. Distribute and follow‑up on renewal notices.
• Ensure all information is entered into Yardi and any other software programs such as on‑site.com.
• Assist with all inspections of move‑in apartments to ensure quality of apartment meets standards.
• Receive all telephone calls and in‑person visits. Listen to resident requests, concerns and comments.
• Inspect models and available market‑ready units, communicate related service needs to the Property Manager or Maintenance Supervisor.

Skills – Qualifications

• Education/Training: High school diploma or equivalency.
• State required real estate sales or broker‑s license.
• Basic computer skills, proficient use of all Microsoft Office software, experience with Yardi and other management software platforms a plus.
• Ability to work weekends.
• Ability to ask questions and close a sale and the desire to prove your sales ability and advance your career.
• Proficient in Microsoft Office.
• Excellent communication skills.
• Strong working knowledge of customer service principles and practices.
• Ability to perform with minimum supervision and make decisions independently.
• Ability to multi‑task, effectively prioritize workload, meet hard and fast deadlines.
• Team player with strong analytical skills.
• Detail‑oriented with multiple tasks, information organization.

What We Offer

As a full‑time non‑exempt associate, you will be eligible for comprehensive benefits including your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$21 − $23 / hour

Disclaimer

This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Management