Administrative Assistant

FirstService Residential; Houston (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off and holidays

401k with company match

Job summary

A property management company in Houston is seeking an Administrative Assistant to provide a variety of support services to the property management team. The role requires a friendly personality, organizational and customer service skills, and the ability to work flexible hours. Responsibilities include managing homeowner information, handling amenity reservations, and preparing community updates. This full-time position offers a competitive hourly wage and comprehensive benefits.

Qualifications

• Must have a friendly personality and good basic computer skills.
• 1-2 years of customer service experience required.
• Ability to work flexible hours including weekends.

Responsibilities

• Provides administrative support to the property management team.
• Maintains homeowner information in a computer database.
• Handles reservations of amenity centers.

Skills

Customer service skills

Organizational skills

Telephone skills

Computer skills

Education

High School Degree

Associates Degree in Business Administration

Tools

Microsoft Windows

Job description

Job Overview

This position provides a wide variety of administrative and support services to the property management team. Performs office work directly related to property management and the general business operations of the Association.

Your Responsibilities

• Provides administrative support to the property management team.
• Ability to work flexible hours to include weekends.
• Ensures that the telephone is answered properly, promptly and messages are handled courteously, accurately and in a timely manner.
• Prepares welcome letter packages for mail out, preparation of community email updates, newsletters and etc.
• Maintains, updates and coordinates homeowner information in computer database on a daily basis.
• Collects mail on a daily basis.
• Prepares move-in packages for new move-ins on a weekly basis. Audits move in reports on a monthly basis for unreported move-ins.
• Maintains inventory of common area keys, amenity access cards for residents and re-order as needed following established procedures.
• Distributes amenity cards and guest passes as needed.
• Handles reservations of amenity centers. Ensure all reservations have keys to access clubhouses for their events.
• Audits and eliminates duplicates and incorrect addresses in Connect.
• Help to maintain the data of the amenity system access controllers.
• Assists with community events as needed.
• Demonstrates FirstService Residential’s values of Loyalty, Integrity, Respect, Fun, Teamwork, Work Ethic and a Positive Attitude.
• Follows safety procedures and maintains a safe work environment.
• Performs other job-related duties as directed.

Skills – Qualifications

• Education/Training: High School Degree or equivalency required. Associates Degree in Business Administration or related field would be a plus.
• Experience/Knowledge: Must have a friendly personality; possess good basic computer and customer service skills. One (1) to Two (2) years of customer service experience and a strong commitment to customer service principles and practices. A self-starter with excellent telephone skills. Good organizational skills.
• Computer Literacy: Intermediate proficiency in Microsoft Windows software. Ability to prioritize work with minimum supervision.

What We Offer

As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of medical, dental, and vision plans. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$18 - $20 / hour

Disclaimer

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.