Leasing Consultant - Tax Credit

Gates Hudson & Associates; Arlington (VA); On-site; USD 30,000 - 33,000; Full time

Job summary

Gates Hudson & Associates is seeking a Leasing Consultant - Tax Credit for one of our residential communities. The role focuses on leasing, sales, and customer service, with a strong emphasis on tax credit knowledge. Weekend availability is required to support prospect tours.

The position involves presenting communities, handling leads, processing leasing paperwork, and maintaining strong resident relations to maximize occupancy and satisfaction.

Qualifications

• Tax Credit experience is required.
• High school diploma or equivalent required.
• Excellent verbal and written communication skills are essential.
• Ability to build rapport quickly with prospects and residents.

Responsibilities

• Leasing & Sales: Greet and tour prospective residents, qualify needs, and present the community and available apartments while highlighting features and amenities.
• Customer Service & Resident Relations: Answer inquiries, address questions and service requests, and follow up on maintenance to ensure satisfaction.
• Property Presentation & Operations: Keep leasing office and model units tour-ready, confirm availability, and conduct move-in/move-out inspections.
• Marketing & Community Engagement: Stay informed on local market conditions and assist with planning resident events and marketing improvements.

Skills

Tax credit experience

Verbal & written communication

Rapport building

Customer service mindset

Education

High school diploma or equivalent

Job description

Gates Hudson, a full-service property management company, is seeking a Leasing Consultant - Tax Credit to join one of our residential communities. This role is ideal for someone who is customer-focused, detail-oriented, and energized by sales and relationship-building.

What You’ll Do

Leasing & Sales

• Greet and tour prospective residents, qualify needs, and professionally present the community and available apartments

• Highlight apartment features, amenities, and benefits to support leasing goals

• Proactively manage leads, document tours, and complete leasing paperwork accurately and timely

• Review notices to vacate and make every reasonable effort to retain residents

Customer Service & Resident Relations

• Answer incoming phone calls and in-person inquiries from prospects and residents

• Address resident questions, concerns, and service requests in a timely and professional manner

• Follow up with residents on completed maintenance requests to ensure satisfaction

• Maintain a positive, service-oriented attitude and promote goodwill among residents, coworkers, vendors, and contractors

Property Presentation & Operations

• Ensure the leasing office, tour routes, common areas, amenities, and model units are clean, organized, and tour-ready

• Walk vacant and rent-ready units to confirm availability and presentation standards

• Conduct move-in and move-out inspections with residents

• Consistently implement and uphold community policies and procedures

Marketing & Community Engagement

• Stay informed on local market conditions and trends

• Share ideas with the Property Manager to improve marketing efforts and resident satisfaction

• Assist with planning and hosting resident events as directed

Schedule Expectations

• Weekend availability is required, as most prospect tours occur on weekends

What We’re Looking For

Required

• ******Tax Credit experience ******

• High school diploma or equivalent

• Excellent verbal and written communication skills

• Ability to build rapport quickly with prospects and residents

• Strong customer service mindset with attention to detail

Preferred

• Affordable / LIHTC / Section 8 / HUD are welcome as some skills translate to Tax credit

• Two or more years of leasing experience

• Previous customer service, sales, or hospitality experience

• Self-motivated, goal-oriented, and able to work effectively in a team environment

Pay Range

$22—$24 USD