Leasing Consultant

CLK MULTIFAMILY MANAGEMENT LLC; Pensacola (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Leasing commission

Medical and dental insurance

Paid time off

Life insurance

Disability coverage

Employee discounts

Job summary

CLK Multifamily Management is seeking a friendly Leasing Consultant to welcome prospects, tour communities, answer questions and close leases. You’ll work with an on-site team, manage applications, and guide new residents from first visit to move-in, earning leasing commissions for successful openings.

You’ll need strong communication, reliability and the ability to handle multiple leads with keen attention to detail.

Qualifications

• 1+ year of leasing, sales, hospitality, retail or customer service experience.
• Strong communication and follow-up skills.
• Familiarity with property management software is a plus.

Responsibilities

• Greet and assist prospects and residents who walk into the leasing office
• Schedule and lead property and model tours for prospects
• Respond quickly to leads by phone, email, text and walk-in, and follow up to close leases
• Explain availability, pricing, lease terms and community policies
• Process rental applications, including background checks, income verification and rental history
• Prepare lease agreements and renewals in line with state law and company policy
• Close leases and schedule move-ins, including walking units with new residents and completing move-in inspections
• Keep resident files 100% complete and accurate, and lead and resident records up to date in property management software
• Answer resident calls and help with maintenance requests, the online payment portal and account questions
• Accept and post rent payments, and send late and delinquency notices
• Walk market-ready units and report service needs to maintenance
• Support lease renewals and resident retention
• Help with marketing, social media and community outreach
• Plan and help host resident events that build community
• Keep the leasing office, models and tour path clean and welcoming
• Help with property upkeep, including keeping the grounds clean and presentable

Skills

Leasing experience

Customer service

Communication skills

Yardi/Entrata/RealPage experience

Tools

Yardi

Entrata

RealPage/OneSite

Job description

Chapins Landing
Chapins Landing Apartments | Chapins Landing Apartments
711 Underwood Ave
Pensacola, FL 32504, USA

Description

About the Role

Help people find their next home. As a Leasing Consultant, you're the first-person prospects meet. You'll give tours, answer questions, close leases, and guide new residents from first visit to move-in. You'll work with a supportive on-site team and earn commission on the leases you close. It's a great opportunity to start or grow your career in property management.

Some of What You'll Do

• Greet and assist prospects and residents who walk into the leasing office
• Schedule and lead property and model tours for prospects
• Respond quickly to leads by phone, email, text and walk-in, and follow up to close leases
• Explain availability, pricing, lease terms and community policies
• Process rental applications, including background checks, income verification and rental history
• Prepare lease agreements and renewals in line with state law and company policy
• Close leases and schedule move-ins, including walking units with new residents and completing move-in inspections
• Keep resident files 100% complete and accurate, and lead and resident records up to date in property management software
• Answer resident calls and help with maintenance requests, the online payment portal and account questions
• Accept and post rent payments, and send late and delinquency notices
• Walk market-ready units and report service needs to maintenance
• Support lease renewals and resident retention
• Help with marketing, social media and community outreach
• Plan and help host resident events that build community
• Keep the leasing office, models and tour path clean and welcoming
• Help with property upkeep, including keeping the grounds clean and presentable

What You Bring

• 1+ year of leasing, sales, hospitality, retail or customer service experience (leasing preferred)
• Strong communication and follow-up skills
• Comfortable with computers; experience with Yardi, Entrata, RealPage/OneSite or similar is a plus
• Knowledge of Fair Housing laws (training provided)
• Organized and able to manage multiple leads and tasks at once
• Available to work weekends and a flexible schedule
• Bilingual a plus; may be required at certain locations, and you'll be asked if it's needed for the position

Physical Requirements

• Walk the property and climb stairs during tours and unit inspections
• Stand and walk for extended periods
• Work indoors and outdoors in varying weather

Requirements

• Valid driver's license (required to operate the property golf cart)
• Pre-employment drug test and background screening

Pay and Benefits

• Competitive hourly pay plus leasing commission
• Opportunities to grow into Assistant Manager and Property Manager roles
• Medical and dental insurance
• Paid time off and holiday pay
• Company-paid life insurance and long-term disability
• Optional short-term disability and supplemental life insurance

Schedule

8-hour shifts. Days off vary, and some weekends and holidays may be required based on property needs. On-site position.

CLK Multifamily Management is an Equal Opportunity Employer.

Qualifications

Skills

Preferred

Maintains compliance with Fair Housing laws

Advanced

Intermediate

Time Management Manages time and priorities

Intermediate

Advanced

Intermediate

Communication Clearly communicates info

Advanced

Leasing Knowledge

Intermediate

Behaviors

Preferred

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Licenses & Certifications

Preferred

Driver License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.