Leasing Consultant (Niro)

Mark--taylor-Residentia; Phoenix (AZ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Employee events

Career growth opportunities

401(k) match

Paid time off

Medical, Dental, Vision benefits

Job summary

Mark-Taylor is hiring a Leasing Consultant for our Phoenix, AZ communities. You will greet prospective and current residents, conduct detailed tours, guide applicants through the entire leasing process, and help maintain an outstanding resident experience.

We value stellar customer service, strong sales skills, and the ability to generate occupancy growth while working with a collaborative team. Full-time roles include housing discounts, benefits, and growth opportunities.

Qualifications

• Minimum 2 years of experience as a Leasing Consultant, preferably in multifamily property management.
• Excellent customer service and communication skills with prospective residents and team members.
• Strong sales and interpersonal abilities to engage leads and convert to leases.
• Proficient with leasing activities, tours, follow-up, and occupancy growth efforts.
• Proficient with Microsoft Office Suite and basic English proficiency.

Responsibilities

• Serve as the face of Mark-Taylor, greeting prospects and residents with a welcoming experience.
• Conduct detailed and informative property tours for prospective residents.
• Close sales by guiding applicants through the full application process and status updates.
• Maintain positive experiences across all communications (email, phone, in person).
• Manage leasing activity, rent availability, and pricing to support occupancy goals.

Skills

Customer service

Communication skills

Sales skills

Property tours

Microsoft Office

English proficiency

Tools

Microsoft Office Suite

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we've built and managed Arizona's most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona's #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We're hiring a Leasing Consultant at Niro in Phoenix, AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why You'll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $20.00/hr - $21.00/hr.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of 2 years of experience working as a Leasing Consultant, preferably within multifamily property management.
• Excellent customer service and communication skills, with the ability to build positive relationships with prospective residents, current residents, and team members.
• Strong sales and interpersonal skills, with the ability to engage prospects, conduct property tours, follow up on leads, and convert leads into leases.
• Ability to support lease-up goals by generating interest, maintaining prospect engagement, and contributing to occupancy growth.
• Strong organizational and time management skills, with the ability to manage leasing activities, administrative tasks, and follow-up in a fast-paced environment.
• A customer-focused mindset with a commitment to delivering an exceptional experience throughout the leasing process
• Ability to work collaboratively with the team to achieve leasing goals and maintain a welcoming, professional community environment.
• Previous lease-up experience preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English.

In This Role You Will

• Serve as the "face" of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor's high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.