Leasing Consultant - Merritt

ResProp Management; Charlotte (NC); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

$19 hourly rate

Medical, dental and vision benefits

401(k) retirement plan

Competitive paid time off

Discounted rent at company properties

Profit sharing opportunities

Job summary

ResProp Management in Charlotte, North Carolina is seeking a Leasing Agent to manage the leasing process, from conducting tours to ensuring an exceptional move-in experience for residents. The ideal candidate will possess a cheerful customer service attitude, demonstrate strength in sales and leasing, and be tech-savvy. Benefits include a competitive hourly rate, health benefits, and discounted rent at company properties. This role requires a flexible schedule, including evenings and weekends.

Qualifications

• Cheerful attitude focused on customer service.
• Ability to learn and work with property-management applications.
• Strength in sales, leasing, and closing.

Responsibilities

• Manage the leasing process from tour to move-in.
• Create marketing strategies to increase property traffic.
• Support occupancy and retention goals.
• Maintain property knowledge to inform residents.
• Inspect property areas for cleanliness and maintenance.

Skills

Customer service orientation

Sales and leasing skills

Tech-savviness

Education

Bachelor’s degree preferred

Job description

ResProp Management helps people find apartment homes and builds communities. We are a multi‑family property management company that serves residents, community members and owners. We started in 2010, have grown to over 20,000 units, and continue to expand daily. Our success is driven by servant leadership and a commitment to hiring top talent from innovative companies inside and outside the multifamily industry.

What You’ll Be Doing

• Manage the leasing process from tour to move‑in, including closing the sale, completing lease documents and inspecting apartments to ensure an excellent move‑in experience.
• Understand the value of the property's features as they relate to prospective residents’ needs.
• Develop a creative approach to marketing the property to increase traffic—including online posts, social‑media strategies and outreach marketing.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem‑solving skills and good judgment to handle unpredictable situations as they arise.
• Maintain accurate and in‑depth knowledge of the property and its competitors to provide residents with all necessary information.
• Build relationships with residents through courteous and timely responses to their needs and concerns.
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks.
• Collaborate with teammates to plan and organize resident events.
• Assist the Assistant Manager in collecting delinquent rents.
• Visually inspect and prepare the entire property—office, models, compactor, vacant units, curb appeal and amenity areas—daily for cleanliness. Inspect and touch up models and vacant units, and maintain the work area and office cleanliness.
• Work a flexible schedule, including evenings, holidays and weekends.

What You Must Have

• Cheerful attitude focused on customer service.
• Tech savvy—able to learn and work with property‑management applications.
• Strength in sales, leasing and closing.

What's Nice To Have

• Bachelor’s degree preferred.
• Bilingual in English and Spanish.

Benefits

Our compensation & benefits package is designed to reward long‑term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback throughout the year, ensuring that compensation matches the role and performance.

• $19 hourly rate
• Medical, dental and vision benefits
• 401(k) retirement plan
• Competitive paid time off
• Discounted rent at any properties owned by ResProp Management
• Opportunities for profit sharing

Employment Eligibility Requirements

• Applicants must pass a background check and reference check prior to their first day to verify employment eligibility.