Leasing Consultant - Merritt

Resprop-Management; Charlotte (NC); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

401(k)

Paid Time Off

Discounted rent

Profit Sharing

Job summary

ResProp Management is seeking a Leasing Professional in Charlotte, NC to guide prospects from tour to move-in, craft compelling property experiences, and support occupancy goals.

You will market the property, follow up with leads and residents, and maintain accurate lease records. A cheerful, service-oriented attitude and basic tech skills with property management software are essential.

Qualifications

• Cheerful attitude and focus on customer service.
• Tech savvy – able to learn/work with property management applications.
• Strength in Sales / Leasing / Closing.
• Bachelor's degree preferred (not mandatory).

Responsibilities

• Manage the leasing process from tour to move-in, including closing the sale and preparing lease documents.
• Explain property features to prospective residents and tailor pitches to their needs.
• Market the property via online posts, social media, and outreach marketing.
• Support occupancy and retention goals by following up with prospects and residents.
• Handle problem solving and unpredictable situations with good judgment.
• Maintain knowledge of the property and competitors to inform residents.
• Build relationships with residents through timely and courteous responses.
• Prepare lease documents, resident files, and related bookkeeping tasks with attention to detail.
• Collaborate with teammates to plan resident events.
• Assist in the collection of delinquent rents alongside the Assistant Manager.
• Keep property and models clean and presentable; inspect and touch up units daily.

Skills

Customer service

Sales

Leasing

Closing

Tech savvy

Education

Bachelor's degree preferred

Tools

Property management software

Job description

ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.

What you’ll be doing:

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
• Understand the value of the property's features as they relate to the prospective resident's needs.
• Creative approach to marketing the property to increase traffic including online posts, social media strategies, and outreach marketing.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain accurate and in-depth knowledge of the property and competitors in the industry to give potential residents all the information they need to make their decision.
• Build relationships with residents through courteous and timely response to their needs and concerns.
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks.
• Work with other teammates to plan and organize resident events.
• Responsible for assisting Assistant Manager in collection of delinquent rents.
• Visually inspect/prepare the entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up models and vacant units. Responsible for maintaining the work area and office cleanliness.
• Ability to work a flexible schedule, including evenings, Holidays and weekends.

What you must have:

• Cheerful attitude and focused on customer service
• Tech savvy - able to learn/work with property management applications
• Strength in Sales / Leasing / Closing

What's Nice to Have:

• Bachelor's degree preferred
• Bilingual English and Spanish

Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company.We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:

• $19 Hourly
• Medical, Dental, & Vision Benefits
• 401(k) retirement plan
• Competitive Paid Time Off
• Discounted rent at any properties owned by ResProp Management
• Opportunities for Profit Sharing

Employment Eligibility Requirements:

• Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility