Leasing Consultant (bilingual) - Altura

ResProp Management; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

401(k) retirement plan

Competitive Paid Time Off

Discounted rent at ResProp properties

Profit sharing opportunities

Job summary

ResProp Management is hiring a Leasing Specialist in Austin to guide prospective residents from tour to move-in, highlight property features, and respond to inquiries with courtesy and speed.

You will market properties online, support occupancy goals, and coordinate events while maintaining accurate files and lease documents. A positive, tech‑savvy attitude is essential, with flexibility for evenings and weekends.

Qualifications

• Strong customer service and communication skills.
• Ability to close leases and meet occupancy targets.
• Comfort using property management apps and online marketing tools.

Responsibilities

• Manage leasing process from tour to move-in and prepare lease documents.
• Understand property features to meet residents' needs.
• Market the property via online channels and outreach.
• Support occupancy and retention goals with timely follow-ups.
• Handle diverse situations with problem-solving and good judgment.
• Maintain knowledge of property and competitors to inform prospects.
• Build relationships with residents through timely responses.
• Prepare lease packets and keep resident files accurate.
• Coordinate resident events with teammates.
• Assist with delinquent rent collections.
• Conduct daily property inspections for cleanliness and curb appeal.
• Work a flexible schedule including evenings and weekends.

Skills

Customer service

Sales / Leasing

Tech savvy

Education

Bachelor's degree preferred

Tools

Property management software

Job description

ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.

What You'll Be Doing

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
• Understand the value of the property's features as they relate to the prospective resident's needs.
• Creative approach to marketing the property to increase traffic including online posts, social media strategies, and outreach marketing.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain accurate and in-depth knowledge of the property and competitors in the industry to give potential residents all the information they need to make their decision.
• Build relationships with residents through courteous and timely response to their needs and concerns.
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks.
• Work with other teammates to plan and organize resident events.
• Responsible for assisting Assistant Manager in collection of delinquent rents.
• Visually inspect/prepare the entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up models and vacant units. Responsible for maintaining the work area and office cleanliness.
• Ability to work a flexible schedule, including evenings, Holidays and weekends.

What You Must Have

• Cheerful attitude and focused on customer service
• Tech savvy - able to learn/work with property management applications
• Strength in Sales / Leasing / Closing

What's Nice To Have

• Bachelor's degree preferred
• Bilingual English and Spanish

Benefits

Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:

• Competitive salary
• Medical, Dental, & Vision Benefits
• 401(k) retirement plan
• Competitive Paid Time Off
• Discounted rent at any properties owned by ResProp Management
• Opportunities for Profit Sharing

Employment Eligibility Requirements

• Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility