Assistant Manager

ResProp Management; Dallas (TX); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Discounted rent at properties

401(k) retirement plan

Paid Time Off

Medical, Dental, Vision

Profit Sharing

Job summary

ResProp Management in Dallas, TX is seeking an energetic Leasing Consultant to lead leasing efforts, drive occupancy, and deliver exceptional resident service. You will manage tour-to-move-in processes, complete lease documents, inspect apartments, and collaborate with the property team to ensure a positive move‑in experience and strong retention.

The role requires at least one year of residential property management leasing experience, a cheerful customer‑service mindset, and the ability to

Qualifications

• At least one year of leasing experience in residential property management.
• Ability to work a varied schedule including weekends and holidays.
• Cheerful attitude and focused on customer service.
• Strong written and verbal communication skills.
• Tech savvy - able to learn/work with property management applications.
• Strength in Sales / Leasing / Closing / Delinquency Management / Renewal Management.

Responsibilities

• Lead leasing consultants with creative sales strategies to meet occupancy goals.
• Maintain resident ledgers including posting rent payments and charges.
• Initiate lease violations, late rent notices, and evictions as needed.
• Assist Property Manager with Month End accounting.
• Guide leasing process from tour to move-in, complete lease documents and inspect apartments.
• Understand the value of property features for prospective residents.
• Support occupancy and retention goals by following up with potential and current residents.
• Build relationships with residents through timely responses to needs and concerns.
• Promote resident satisfaction and retention by addressing service issues.
• Work with teammates to plan resident events.
• Train and develop teammates with on-the-job training.
• Visually inspect/prepare the property daily for cleanliness and curb appeal.
• Responsible for in-house bad debt collections.
• Assist in managing client/owner relationships by updating owners on performance.
• Process move-outs by reviewing lease terms and deposits/fees.

Skills

Leasing experience

Customer service

Communication skills

Sales / Closing

Tech savvy

Time management

Bilingual English/Spanish

Education

Bachelor's degree preferred

Job description

ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.

What You'll Be Doing

• Serves as a leader for the leasing consultants by applying creative sales strategies to motivate the team and reach occupancy goals
• Maintain resident ledgers including posting rent payments and issuing charges, concessions and final account statements
• Initiate all necessary lease violations, late rent notices, and evictions as needed
• Assist Property Manager with Accounting Month End
• Assist with the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
• Understand the value of the property features as they relate to the prospective resident's needs.
• Support occupancy and retention goals by following up with potential and current residents.
• Build relationships with residents through courteous and timely response to needs and concerns.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Work with other teammates to plan and organize resident events.
• Train and develop other teammates (provide on-the-job training to leasing consultants and schedules company training).
• Visually inspect/prepare the entire property (office, models, compactor, vacants, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanliness.
• Responsible for in-house bad debt collections
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.

What You Must Have

• At least one year of leasing experience in residential property management
• Ability to work a varied schedule including weekends and holidays as required
• Cheerful attitude and focused on customer service
• Strong written and verbal communication skills
• Tech savvy - able to learn/work with property management applications
• Strength in Sales / Leasing / Closing / Delinquency Management / Renewal Management

What's Nice To Have

• Bachelor's degree preferred
• Bilingual English and Spanish
• Experience with Tax-Credit communities

Benefits

Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:

• $24 - $26 hourly depending on experience
• Medical, Dental, & Vision Benefits
• 401(k) retirement plan
• Competitive Paid Time Off
• Discounted rent at any properties owned by ResProp Management
• Opportunities for Profit Sharing

Employment Eligibility Requirements

• Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility