Leasing Consultant/Marketing Agent

Arcan Capital; Gulf Shores (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

PTO/Sick leave

401k matching

Job summary

Arcan Capital is seeking a Leasing Consultant to be the first contact for prospective residents, guiding them from inquiry to move-in. You will showcase communities, highlight amenities, and deliver exceptional service while collaborating with on-site teams to ensure smooth daily operations.

You will handle inquiries, process applications, coordinate inspections, and maintain accurate resident records, contributing to high occupancy and a welcoming living experience across Arcan Capital’s

Qualifications

• Customer service mindset and helping people is essential.
• Excellent communication and interpersonal skills required.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• High school diploma or equivalent is required.

Responsibilities

• Engage with prospective residents via tours, inquiries and promotions.
• Guide applicants through the leasing and application process.
• Coordinate move-in readiness and apartment inspections.
• Maintain accurate resident records and manage renewals.
• Respond to inquiries by phone, email, or in person with professionalism.

Skills

Customer service

Communication

Problem-solving

Multitasking

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

Leasing Consultant

Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the southeastern United States. With a team of over 80 employees and plans to expand this year, you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture.

About Arcan Capital

We believe in fostering a collaborative, engaging, and service‑driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.

Job Summary

As a Leasing Consultant, you will be the first point of contact for prospective residents and will guide them through the leasing process from initial inquiry to move‑in. You’ll handle inquiries, assist with leasing processes, and work closely with on‑site teams to ensure smooth day‑to‑day operations. You will showcase our communities, highlight amenities, and provide exceptional service to both new and existing residents.

Key Responsibilities

• Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
• Drive occupancy goals by effectively communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
• Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
• Ensure move‑in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete.
• Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment.
• Manage leasing‑related administrative tasks, including maintaining accurate resident records.
• Respond promptly to inquiries via phone, email, and in‑person interactions, always ensuring a professional and friendly approach.
• Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital’s communities.
• Support community events and resident engagement initiatives to enhance the living experience.

Qualifications & Skills

• Customer service‑oriented mindset with a passion for helping people.
• Excellent communication, problem‑solving, and interpersonal skills.
• Ability to multitask, prioritize, and work efficiently in a fast‑paced environment.
• Detail‑oriented with strong organizational and time‑management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) is a plus.
• Team player with a positive, professional attitude and a commitment to excellence.
• Willingness to work a flexible schedule, including weekends and holidays, as needed.

Education & Experience (Preferred but Not Required)

• Prior experience in customer service, leasing, hospitality, or administrative support. Ability to handle confidential information with professionalism and discretion.
• High school diploma or equivalent required.

Benefits

Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, five days of PTO/Sick leave, matching 401k program and more.

Why Join Arcan Capital?

Supportive and people‑focused culture – We believe in fostering long‑term relationships with our employees and residents. Opportunities for growth – We invest in our team members and offer career development opportunities.

If you’re ready to bring your customer service expertise and people skills to a dynamic real‑estate environment, we encourage you to apply.