Leasing Consultant

Arcan Capital; Sandy Springs (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation (2 weeks)

PTO/sick leave (5 days)

401(k) matching program

Job summary

Arcan Capital is seeking a Leasing Consultant in Sandy Springs, Georgia, to provide a seamless leasing experience for prospective and current residents. This role involves guiding customers through the leasing process, managing leasing operations, and fostering a welcoming environment. The ideal candidate will possess excellent communication skills and a customer-service oriented mindset. Benefits include competitive compensation, medical, dental, vision, paid vacation, PTO/sick leave, and a 401(k) matching program.

Qualifications

• Customer service-oriented mindset with a passion for helping people.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Willingness to work a flexible schedule, including weekends and holidays.

Responsibilities

• Guide customers through the leasing process, from inquiry to move-in.
• Drive occupancy goals and assist with leasing operations.
• Provide exceptional customer service and maintain accurate resident records.

Skills

Customer service orientation

Excellent communication skills

Problem-solving skills

Interpersonal skills

Multitasking

Detail-oriented

Strong organizational skills

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Leasing Consultant

Arcan Capital was founded in 2016 and has rapidly grown into a company specializing in the acquisition and management of apartment properties across the southeastern United States, employing over 80 people and hiring additional staff this year. Your role will contribute to a seamless leasing experience and a vibrant company culture.

Job Summary

As the first point of contact for prospective and current residents, you will guide customers through the leasing process—from initial inquiry to move‑in—while coordinating with on‑site teams to ensure smooth day‑to‑day operations. You will showcase communities, highlight amenities, handle leasing operations, and provide exceptional customer service to maintain strong resident satisfaction.

Key Responsibilities

• Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
• Drive occupancy goals by effectively communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
• Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
• Ensure move‑in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete.
• Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment.
• Manage leasing‑related administrative tasks, including maintaining accurate resident records.
• Respond promptly to inquiries via phone, email, and in‑person interactions, always ensuring a professional and friendly approach.
• Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital’s communities.
• Support community events and resident engagement initiatives to enhance the living experience.

Qualifications & Skills

• Customer service‑oriented mindset with a passion for helping people.
• Excellent communication, problem‑solving, and interpersonal skills.
• Ability to multitask, prioritize, and work efficiently in a fast‑paced environment.
• Detail‑oriented with strong organizational and time‑management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) is a plus.
• Team player with a positive, professional attitude and a commitment to excellence.
• Willingness to work a flexible schedule, including weekends and holidays, as needed.

Education & Experience (Preferred but Not Required)

• Prior experience in customer service, leasing, hospitality, or administrative support; ability to handle confidential information with professionalism and discretion.
• High school diploma or equivalent required.

Benefits

Arcan Capital offers competitive compensation and benefits, including medical, dental, vision, two weeks paid vacation, five days of PTO/sick leave, a 401(k) matching program, and more. “Supportive and people‑focused culture,” “opportunities for growth,” and a dynamic real‑estate environment await you.

If you’re ready to bring your customer‑service expertise and people skills to a dynamic real‑estate environment, we encourage you to apply today!