Leasing Consultant: High-Impact Sales & Resident Service

Trinity Property Consultants, LLC; Chicago (IL); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) match

Paid time off

Referral bonuses

Volunteer time off

Tuition reimbursement

Job summary

Trinity Property Consultants, LLC is seeking a Leasing Consultant in Chicago to deliver exceptional service and drive leasing goals. You will show and lease units, guide move-ins, and maintain resident relations to build a thriving community.

The role requires strong communication, organization, and problem-solving skills, with a focus on accurate applications, marketing efforts, and timely follow-up with prospects and residents.

Qualifications

• 1 year in customer service or sales; multifamily leasing preferred.
• High school diploma or equivalent required; additional education or certifications are a plus.
• Proficiency with MS Office; familiarity with Yardi, Entrata, EliseAI and social media preferred.

Responsibilities

• Show, lease, and welcome prospective residents to the property.
• Assist in market surveys and execute marketing strategies to maintain occupancy.
• Process rental applications accurately and efficiently.
• Guide residents through move-in, ensuring a smooth experience.
• Provide superior customer service and respond promptly to inquiries.
• Process maintenance requests and coordinate with the team for timely resolution.
• Maintain resident files with accuracy and completeness.
• Update unit availability and community calendars daily.
• Perform inspections to ensure move-in ready standards.
• Support admin duties, phone support, and turnover procedures.
• Conduct move-out inspections and assist with turnover.
• Handle resident collections according to Trinity’s standards.

Skills

Customer focus

Sales drive

Organization

Efficiency

Communication

Problem solving

Education

High school diploma or equivalent

Tools

MS Office

Yardi

Entrata

EliseAI

Social media

Job description

Trinity Property Consultants, LLC is seeking a Leasing Consultant in Chicago to deliver exceptional service and drive leasing goals. You will show and lease units, guide move-ins, and maintain resident relations to build a thriving community.

The role requires strong communication, organization, and problem-solving skills, with a focus on accurate applications, marketing efforts, and timely follow-up with prospects and residents.