Leasing Consultant - Esper

New Earth Residential LLC; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

New Earth Residential LLC in Las Vegas is seeking a customer-focused leasing professional to support residents and prospects, coordinate tours, and guide applicants through the leasing process.

You will respond to inquiries, prepare lease documents, and maintain organized records while delivering welcoming service and contributing to a positive community experience.

Qualifications

• Previous experience in leasing, customer service, sales, hospitality, or a related field is preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proficiency with basic computer systems, email, and property management software is a plus.
• Professional, courteous, and solution-oriented approach to working with residents and prospects.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work a schedule that may include weekends or varied hours based on community needs.

Responsibilities

• Respond to inquiries from prospective residents and provide accurate information about availability, pricing, amenities, and community features.
• Conduct community tours and present homes and common areas in a professional, engaging manner.
• Guide applicants through the leasing process from initial contact through move-in.
• Prepare and complete lease documentation accurately and in a timely manner.
• Maintain organized records of prospects, applications, and resident information in accordance with company procedures.
• Follow up with prospects to answer questions, encourage conversions, and support occupancy goals.
• Assist residents with questions, service requests, and general community information as needed.
• Support marketing efforts, outreach initiatives, and resident events to promote community engagement.
• Collaborate with team members to ensure a positive resident experience and smooth day-to-day operations.
• Maintain a professional appearance and deliver excellent customer service at all times.

Skills

Strong communication

Interpersonal skills

Organizational skills

Team player

Flexible schedule

Basic computer skills

Tools

Property management software

Job description

We are seeking a customer-focused, organized, and service-oriented professional to join our team and help create an exceptional experience for current and prospective residents. In this role, you will serve as a key point of contact, supporting leasing activities, building strong relationships, and contributing to a welcoming community environment.

Responsibilities

• Respond to inquiries from prospective residents and provide accurate information about availability, pricing, amenities, and community features.
• Conduct community tours and present homes and common areas in a professional, engaging manner.
• Guide applicants through the leasing process from initial contact through move-in.
• Prepare and complete lease documentation accurately and in a timely manner.
• Maintain organized records of prospects, applications, and resident information in accordance with company procedures.
• Follow up with prospects to answer questions, encourage conversions, and support occupancy goals.
• Assist residents with questions, service requests, and general community information as needed.
• Support marketing efforts, outreach initiatives, and resident events to promote community engagement.
• Collaborate with team members to ensure a positive resident experience and smooth day-to-day operations.
• Maintain a professional appearance and deliver excellent customer service at all times.

Qualifications

• Previous experience in leasing, customer service, sales, hospitality, or a related field is preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proficiency with basic computer systems, email, and property management software is a plus.
• Professional, courteous, and solution-oriented approach to working with residents and prospects.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work a schedule that may include weekends or varied hours based on community needs.

Preferred Attributes

• Strong customer service mindset with a genuine desire to help others.
• Comfortable presenting information and building rapport with diverse audiences.
• Ability to stay organized in a fast-paced environment.
• Interest in contributing to a high-performing, resident-focused community.

What We Offer

• A collaborative and professional work environment.
• Opportunities to develop customer service, sales, and property management skills.
• The chance to make a meaningful impact on resident satisfaction and community success.