Leasing Consultant: Elevate Occupancy & Resident Experience

Investment Property Group; Minneapolis (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Bonus potential

Medical, Dental, and Vision insurance

401k with company match

Accrued 4-weeks of PTO

Job summary

Investment Property Group is seeking a dedicated Leasing Consultant to support Elevate Apartments in Minneapolis, a 259-unit conventional community. In this role you will handle tours, process applications, respond to inquiries, and promote positive resident relations while upholding company standards and service excellence.

You will collaborate with the property manager and maintenance teams, implement marketing strategies to attract tenants, and aim to meet occupancy goals through effective

Qualifications

• 1+ years’ experience as a leasing agent at a multifamily community of 100+ units preferred but not required.
• Strong interpersonal skills to foster positive relationships with residents and collaborate effectively with team.
• Exceptional time management and problem-solving skills.
• Ability to handle conflict resolution and provide high level of customer service tailored to the community demographic.
• Be able to identify areas for improvement and offer suggestions to improve efficiency, productivity, and profitability of the property.
• Strong verbal and written communication with tenants, contractors, and local authorities.
• Marketing and sales skills to promote vacant units and maintain high occupancy rates.

Responsibilities

• Represent IPG professionally at all times.
• Assist in all aspects of leasing, including touring, processing applications, answering phones, and managing inquiries.
• Conduct property tours for prospective tenants through apartment community, units, and common areas.
• Develop marketing strategies to attract prospective tenants, including follow-up on leads and hosting promotional events.
• Foster positive and collaborative relationships with residents, employees, and associated agencies.
• Complete resident move-ins and move-outs in compliance with company procedures.
• Work closely with property manager and maintenance teams to ensure seamless living experience for residents.
• Monitor local market conditions and competitor activities to provide insight that support effective leasing strategies.
• Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders.
• Contribute to the achievement of occupancy goals and promote quality living experience for residents by effectively performing leasing tasks.
• Serve as a resource for management and assistance in the development and communication of more efficient methods of maintaining the apartment community.

Skills

Interpersonal skills

Time management

Problem-solving

Customer service

Conflict resolution

Sales/marketing

Verbal/written communication

Tools

Yardi Voyager

CRM Flex

Blue Moon

Rent Café

Vendor Café

Client Central

Job description

Investment Property Group is seeking a dedicated Leasing Consultant to support Elevate Apartments in Minneapolis, a 259-unit conventional community. In this role you will handle tours, process applications, respond to inquiries, and promote positive resident relations while upholding company standards and service excellence.

You will collaborate with the property manager and maintenance teams, implement marketing strategies to attract tenants, and aim to meet occupancy goals through effective