Leasing Consultant- Dwell at Naperville

The Inland Real Estate Group of Companies; Naperville (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Paid vacation and sick time

401k with match

Growth opportunities

Job summary

Dwell at Naperville Apartments in Naperville, IL is hiring a Leasing Consultant to greet prospects, present the community, and secure leases. The role combines sales with resident service and requires strong communication in a fast-paced setting.

The position offers health benefits, paid leave, and a 401(k) with match, with growth opportunities as the portfolio expands.

Qualifications

• High School diploma or equivalent required.
• Requires strong sales and/or leasing experience.
• High level of interpersonal communication skills.
• Willing to work evenings and weekends if requested.
• Fair Housing certification/as applicable.

Responsibilities

• Personally manage every aspect of the leasing process with prospective tenants.
• Demonstrate top-tier customer service to future tenants and current residents.
• Guide clients on tours and the application process, and close sales.
• Close leases to maximize occupancy and suggest additional products or services.
• Maintain accurate records of prospective and current client history.
• Answer phone, email, and in-person communications promptly.
• Address resident concerns with a positive service attitude and coordinate with management.
• Assist in ongoing maintenance coordination and property inspections.
• Support on-site staff training to achieve property goals.

Skills

Sales

Customer service

Communication

Multitasking

Teamwork

Microsoft Office

Yardi

Education

HS Diploma

Tools

Microsoft Office

Yardi

Job description

Dwell at Naperville Apartments in Naperville, IL has an opening for a Leasing Consultant! (www.liveatdwellnaperville.com)

We are currently looking for an ambitious leasing consultant who is motivated by the opportunity to work for an hourly wage plus bonus. The Leasing Consultant is the property’s sales representative whose primary duties are to greet prospects, professionally present the features and benefits of the community while touring apartment homes, and secure lease agreements from qualified persons. The ideal candidate is service-oriented with exceptional communication skills and strives to make current residents feel welcome and comfortable in their community.

We offer full-time employees health benefits, paid vacation and sick time, 401k with a match, and more! Excellent growth potential as the portfolio expands.

Core Responsibilities:

• Personally, manage every aspect of the leasing process with prospective tenants.
• Always demonstrate the highest customer service to future tenants and current residents.
• Guide clients on tours, the application process, and close sales.
• Close sales on units to ensure maximized occupancy at all times as well as offering additional products or services to ensure customer satisfaction and maximize revenue flow.
• Maintain accurate and up-to-date records of prospective and current client history.
• Answer phone, email, and in-person communication in a timely and professional manner
• Handles resident concerns and requests with a positive customer service attitude to ensure resident satisfaction with management.
• Provides follow-through and assistance to Property Manager and support groups in coordinating the on-going maintenance of the property.
• Maintains community appearance and ensures repairs are noted and completed which requires regular community inspections and tours.
• Assists Property Manager with training all on-site staff to achieve operational goals of assigned property
• Other duties as assigned

Requirements:

• High School diploma or equivalent required.
• Requires strong sales and/or leasing experience
• High-level of interpersonal communication skills
• Able to maintain high energy, friendly demeanor, and perform in a fast-paced environment
• Able to perform entry to intermediate level mathematic functions without additional personnel assistance.
• National Apartment Leasing Professional (NALP) desired.
• Computer proficient in Microsoft Office and type at least 30 words per minute. Yardi experience a plus
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Be able to work evenings and weekends if requested.
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and the Fair Credit Reporting Act. Abide by all federal, state, and local laws and any other codes pertaining to apartments and property management.