Leasing Consultant: Drive Tours, Retention and Bonuses

Northland; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Bonus Programs

401(k) + Company Match

Generous PTO (including birthdays &amp

Educational & Vocational Assistance

Employee Assistance Program

Job summary

Northland is seeking a motivated Leasing Consultant in Austin to deliver a top-tier experience for residents and prospects. You will handle apartment leasing, tours, and onboarding, while guiding current residents and supporting community marketing to attract renters.

The day-to-day includes managing inbound and outbound calls, balancing walk-ins and scheduled appointments, and coordinating with onsite teams.

Qualifications

• Previous sales or customer service experience required.
• The ability to multitask and manage time effectively while adhering to deadlines.
• Strong communication skills and the ability to work collaboratively with residents, staff, and vendors.
• Working weekend shifts may be required; travel to assist other properties or for training.
• May be required to operate a golf cart to travel around the property.

Responsibilities

• Lease apartments and tour prospective residents.
• Manage inbound and outbound calls and balance walk-ins with scheduled appointments.
• Support onsite team with community marketing and events.
• Maintain resident satisfaction and retention through service excellence.

Skills

Sales experience

Customer service

Multitasking

Communication

Team collaboration

Weekend availability

Travel willingness

Golf cart operation

Job description

Northland is seeking a motivated Leasing Consultant in Austin to deliver a top-tier experience for residents and prospects. You will handle apartment leasing, tours, and onboarding, while guiding current residents and supporting community marketing to attract renters.

The day-to-day includes managing inbound and outbound calls, balancing walk-ins and scheduled appointments, and coordinating with onsite teams.