Leasing Consultant: Drive Occupancy & Guest Experience

Trinity Property Consultants; Atlanta (GA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401K retirement plans

Life insurance and AD&D

Paid time off – holidays and vacation

Referral bonuses

Job summary

Trinity Property Consultants is seeking a Leasing Consultant to be the face of the property, delivering exceptional service while driving leasing goals. You will welcome prospective residents, process applications, and guide move-ins to ensure a smooth experience.

You will also manage marketing efforts, perform move-out inspections, handle resident inquiries, and support administrative tasks. Strong customer service, sales mindset, and organizational skills are essential for success in this role.

Qualifications

• 1 year in a customer service or sales role; multifamily leasing experience preferred.
• High school diploma or equivalent required; additional education or certifications (e.g., Fair Housing) are a plus.
• Proficient in MS Office; experience with Yardi, Entrata, EliseAI, Celeri, and social media is a bonus.

Responsibilities

• Show, lease, and welcome prospective residents to the property.
• Assist in completing market surveys and execute marketing strategies to maintain occupancy.
• Process rental applications accurately and efficiently.
• Guide residents through move-in, ensuring a smooth experience.
• Provide superior customer service and respond promptly to inquiries or concerns.
• Process maintenance requests and coordinate timely resolutions.
• Maintain resident files with completeness and accuracy.
• Maintain daily updates of unit availability and calendars; perform inspections to meet move-in standards.
• Support property management with administrative duties and move-out procedures.
• Handle resident collections in accordance with company standards.

Skills

Customer focus

Sales drive

Organization & efficiency

Communication

Problem solving

Education

High school diploma or equivalent

Additional education or certifications (Fair Housing knowledge)

Tools

MS Office (Word, Excel, Outlook)

Yardi

Entrata

EliseAI

Celeri

Job description

Trinity Property Consultants is seeking a Leasing Consultant to be the face of the property, delivering exceptional service while driving leasing goals. You will welcome prospective residents, process applications, and guide move-ins to ensure a smooth experience.

You will also manage marketing efforts, perform move-out inspections, handle resident inquiries, and support administrative tasks. Strong customer service, sales mindset, and organizational skills are essential for success in this role.