Leasing Consultant & Community Experience Lead

Greatjob; New York (NY); Hybrid; USD 35,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid vacation and company holidays

Housing discounts for team members

Job summary

Vivmark Residential seeks a Leasing Consultant in New York to market communities, follow up on leads, and deliver exceptional customer service to residents and prospects.

You will conduct tours, explain lease terms, process applications, collect payments, and coordinate move-ins while maintaining property appeal and operations. Strong communication and software skills are essential for success.

Qualifications

• Strong customer service orientation.
• Excellent communication and interpersonal skills.
• Ability to prioritize and multitask effectively.
• Proficiency in using property management software & Google Suite.
• Valid Driver's License if operating a motorized vehicle.

Responsibilities

• Proactively respond to sales leads and promote the community by addressing resident needs and providing information on availability, pricing, location, and amenities.
• Invite and schedule prospective residents for community tours and employ effective selling techniques to close deals.
• Support community marketing efforts by positively influencing online presence and advising on advertising campaigns.
• Explain lease provisions and community policies; manage move-in activities and conduct orientations for new residents.
• Ensure resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Handle leasing documents, process payments, and complete move-in procedures.

Skills

Customer service

Communication

Multitasking

Organization

Property management software

Google Suite

Driver's license

Education

High School diploma or equivalent

Tools

Property management software

Google Suite

Job description

Vivmark Residential seeks a Leasing Consultant in New York to market communities, follow up on leads, and deliver exceptional customer service to residents and prospects.

You will conduct tours, explain lease terms, process applications, collect payments, and coordinate move-ins while maintaining property appeal and operations. Strong communication and software skills are essential for success.