Leasing Consultant - Charlotte, NC

Madison Communities; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) match

Health Savings Account

FSA

Disability insurance

Paid parental leave

Paid time off

Employee discounts

EAP

Advancement training

Job summary

Madison Communities in Charlotte, NC is seeking a Leasing Consultant to be the face of the community for current and prospective residents. You will showcase the property, highlight amenities, and guide applicants through the leasing process with a customer-first approach.

The role emphasizes strong communication, sales skills, and collaborating with team members to maintain high occupancy and a welcoming home environment.

Qualifications

• Excellent communication skills and ability to connect with people.
• Sales or leasing experience is a plus.
• Comfortable with MS Office and property management software.
• Team player who thrives in a collaborative environment.

Responsibilities

• Be the face of the community by delivering top-notch service to residents and prospects.
• Drive leasing success by leasing apartments, meeting occupancy goals, and promoting the community.
• Know the product by staying informed about property amenities and competitors.
• Track and follow up on leasing traffic, analyzing trends to optimize strategies.
• Facilitate the lease process from application review to paperwork completion.
• Ensure move-in readiness with final inspections and walkthroughs.
• Drive renewals by building strong resident relationships and coordinating lease renewals.
• Market the community effectively through outside marketing efforts.

Skills

Excellent communication

Sales or leasing experience

Tech-savvy

Team player

Tools

MS Office

Property management software

Job description

Leasing Consultant – Join Madison Communities!

Are you passionate about helping people find the perfect home? Do you thrive in a fast-paced, customer-focused environment? If so, Madison Communities is looking for a Leasing Consultant to join our team!

As a Leasing Consultant, you'll be the first point of contact for prospects and residents, providing exceptional service while driving leasing success. You'll have the opportunity to showcase your sales skills, market our communities, and create a welcoming experience for everyone who walks through our doors.

What You’ll Do:

• Be the Face of the Community – Provide top-notch service to current and prospective residents, ensuring they have an outstanding experience.
• Drive Leasing Success – Effectively lease apartments, meet occupancy goals, and promote our communities as the #1 choice in the market.
• Know Your Product – Stay informed about our property, amenities, and the competition to confidently showcase our offerings.
• Track & Follow Up – Monitor leasing traffic, follow up with prospects, and analyze trends to optimize leasing strategies.
• Facilitate the Lease Process – From application review to finalizing paperwork, ensure seamless and compliant leasing transactions.
• Ensure Move-In Readiness – Conduct final inspections and walkthroughs to ensure every home is move-in ready for new residents.
• Drive Renewals – Build strong relationships with residents and coordinate lease renewals to maximize retention.
• Market Like a Pro – Engage in outside marketing efforts to establish Madison Communities as the go-to choice for apartment living.

What You Bring to the Table:

• Excellent communication skills – You’re a natural at connecting with people and making them feel at home.
• Creativity & problem-solving – You think outside the box to attract and retain residents.
• Tech-savvy – Comfortable with MS Office and property management software.
• Property management experience – Preferred but not required – if you have sales or leasing experience, we want to hear from you!
• Team Player – You thrive in a collaborative environment and bring positive energy to the team.
• Strong organizational skills – You juggle multiple tasks while keeping things running smoothly.

Why Join Madison Communities?

At Madison Communities, we believe in taking care of our team. That’s why we offer:

• 401(k) with company match 80% company paid medical benefits
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Short/Long Term Disability Company paid basic life insurance
• Paid parental leave Generous paid time off
• Employee discounts & referral programs
• Mental Health Support – Employee Assistance Program (EAP)
• Opportunities for advancement & training

Schedule

Monday – Friday, with weekends as needed.