Leasing Consultant at RiverHouse at The Potomac

JBG SMITH; Arlington (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to thrive in a dynamic, sales-oriented environment. This role focuses on connecting with prospective residents to help them find their ideal apartment, ensuring exceptional customer experiences. With a commitment to integrity, creativity, and teamwork, you will engage with the community and build lasting relationships. Enjoy a flexible schedule and the opportunity to participate in community events while benefiting from a competitive compensation package, including bonuses and professional development reimbursement. If you are passionate about customer service and eager to grow, this role is perfect for you.

Benefits

Bonus Program

Leasing and Renewal Incentives

Professional Development Reimbursement

Housing Discount

Qualifications

• Experience in customer service fields like hospitality or retail.
• Outstanding sales skills with a desire for continual learning.

Responsibilities

• Help prospective residents find the perfect apartment.
• Conduct personalized tours and ensure smooth move-in experiences.

Skills

Customer Service

Sales Skills

Communication Skills

Teamwork

Proactive Problem Solving

Tools

Computer Systems

Job description

WHO WE ARE

JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners—we are place makers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch.

JBG SMITH has been named multiple times as one of the Washington Post’s Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.

POSITION SUMMARY

Work in a fast-paced, sales-oriented environment helping prospective residents find the perfect apartment to call home. Driven by a desire to build relationships, excel at connecting with prospective residents by developing an understanding of their needs to ensure that we deliver the best in apartment living.

WHAT YOU'LL DO

1. Develop in-depth knowledge of the community to recommend the right apartment or the best retailer in the neighborhood.
2. Conduct thoughtful and personalized tours to prospective residents to locate the apartment that best meets their needs, which ultimately results in new leases.
3. Coordinate with residents and the team to ensure a smooth move-in experience.
4. Participate in community activities and social events to build resident relationships.
5. Leverage resident relationships and creativity to quickly respond to resident requests to drive resident satisfaction.
6. Work a flexible schedule to include weekends.

WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)

1. Experience in customer service-related fields such as hospitality, retail, or restaurants, and the highest standards of integrity, creativity, and teamwork.
2. Outstanding sales skills and a desire for continual learning and professional development.
3. Strong aptitude for computer systems and software.
4. Passion for providing exceptional customer experiences and embodying our core customer service elements:
5. CARING – Demonstrated passion for caring about customers and co-workers.
6. PROFESSIONALISM – Professional presentation and written communication skills.
7. EMPOWERMENT – Proactive approach with a proven ability to take ownership of customer concerns.
8. LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
9. INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.

HOW WE SUPPORT YOU

JBG SMITH offers a bonus program, leasing and renewal incentives, and a competitive benefits package; including up to $5,250 annual reimbursement for professional development opportunities.

For a complete benefits overview, please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20-40% housing discount at select JBG SMITH communities.

JBG SMITH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, status as a protected veteran, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.