Leasing Consultant at RiverHouse at The Potomac

JBG SMITH; Arlington (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated individual to thrive in a fast-paced, sales-oriented environment. In this role, you will connect with prospective residents, helping them find their ideal apartment while fostering strong relationships within the community. Your passion for exceptional customer service and ability to understand client needs will ensure a seamless and enjoyable living experience. With opportunities for professional development and a supportive work culture, this position offers a rewarding career path in a dynamic and engaging environment. Join a company that values creativity and teamwork, and make a positive impact in the lives of residents.

Benefits

Bonus Program

Leasing Incentives

Professional Development Reimbursement

Housing Discount

Qualifications

• Experience in customer service fields like hospitality or retail.
• Outstanding sales skills and a desire for continual learning.

Responsibilities

• Help prospective residents find the perfect apartment.
• Conduct personalized tours to meet residents' needs.
• Coordinate with residents for a smooth move-in experience.

Skills

Customer Service

Sales Skills

Teamwork

Communication Skills

Problem Solving

Tools

Computer Systems

Job description

WHO WE ARE

JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners—we are place makers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch.

JBG SMITH has been named multiple times as one of the Washington Post’s Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.

POSITION SUMMARY

Work in a fast-paced, sales-oriented environment helping prospective residents find the perfect apartment to call home. Driven by a desire to build relationships, excel at connecting with prospective residents by developing an understanding of their needs to ensure that we deliver the best in apartment living.

WHAT YOU'LL DO

1. Develop in-depth knowledge of the community to recommend the right apartment or the best retailer in the neighborhood.
2. Conduct thoughtful and personalized tours to prospective residents to locate the apartment that best meets their needs, which ultimately results in new leases.
3. Coordinate with residents and the team to ensure a smooth move-in experience.
4. Participate in community activities and social events to build resident relationships.
5. Leverage resident relationships and creativity to quickly respond to resident requests to drive resident satisfaction.
6. Work a flexible schedule to include weekends.

WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)

1. Experience in customer service-related fields such as hospitality, retail, or restaurants, and the highest standards of integrity, creativity, and teamwork.
2. Outstanding sales skills and a desire for continual learning and professional development.
3. Strong aptitude for computer systems and software.
4. Passion for providing exceptional customer experiences and embodying our core customer service elements:

1. CARING – Demonstrated passion for caring about customers and co-workers.
2. PROFESSIONALISM – Professional presentation and written communication skills.
3. EMPOWERMENT – Proactive approach with a proven ability to take ownership of customer concerns.
4. LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
5. INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.

HOW WE SUPPORT YOU

JBG SMITH offers a bonus program, leasing and renewal incentives, and a competitive benefits package; including up to $5,250 annual reimbursement for professional development opportunities.

For a complete benefits overview, please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20-40% housing discount at select JBG SMITH communities.

JBG SMITH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, status as a protected veteran, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.