Leasing Consultant

Kettler Inc.; West Jordan (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Leasing Consultant to join their vibrant team in West Jordan, Utah. In this dynamic role, you will be instrumental in maximizing property occupancy and providing exceptional customer service to prospective and current residents. Your responsibilities will include conducting property tours, managing outreach marketing initiatives, and fostering relationships within the community. This position offers an exciting opportunity to engage with residents and make a meaningful impact in a thriving apartment community. If you have a passion for customer service and a knack for sales, this could be the perfect fit for you.

Qualifications

• 1+ years of customer service or sales experience, preferably in property management.
• Proficiency in Microsoft Office and familiarity with social media best practices.

Responsibilities

• Conduct property tours and assist prospective residents with inquiries.
• Manage outreach marketing and engage with local businesses and events.
• Process lease applications and support resident retention efforts.

Skills

Customer Service

Sales

Office Experience

Communication Skills

Social Media Management

Education

High School Diploma

Some College

Tools

Microsoft Office Suite

Job description

Overview

KETTLER currently has an opening for a Leasing Consultant at Sunset Ridge, an apartment community located in West Jordan, Utah.

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Helping create engaging social media initiatives to connect residents and manage posts.
• Daily follow-up on all prospects to ensure all questions are answered and a “high touch” approach is adhered to.
• Assisting with resident retention.
• Supporting efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents, including LIHTC knowledge.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Playing a key role in resolving resident concerns and issues.
• Other duties as assigned.

Qualifications

• At least 1 year of customer service, sales, or office experience is required, preferably in residential property management.
• At least 1 year of LIHTC experience is required.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite.
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well as best practices for businesses.