Leasing Consultant

Jobtailor; Waukee (IA); On-site; USD 42,000 - 58,000; Full time

Job summary

Jobtailor is seeking a proactive Community Marketing Associate to welcome future residents and showcase our properties. You will manage multi-channel outreach, publish social content, and guide visitors through virtual tours to highlight amenities and lifestyle.

In this role, you’ll collaborate with the marketing team to brainstorm ideas, host events, and respond to inquiries with clear, friendly communication. A customer-centric mindset and adaptability are essential.

Qualifications

• Two years’ experience helping customers.
• Natural communicator able to simplify complex topics.
• Strong multi-channel communication (phone, email, chat, Facebook).
• Sales experience and comfort with rejection.
• Creative problem-solving and curiosity.
• Detail-oriented and adaptable.

Responsibilities

• Create a welcoming first impression and make the community feel like home to future residents.
• Publish engaging Facebook posts to attract new residents.
• Conduct virtual tours for prospective residents.
• Host community events to build resident belonging and retention.
• Respond to prospective resident questions about community amenities.
• Brainstorm fresh community marketing ideas with the marketing team, such as TikTok content.

Skills

Natural Communicator

Sales Ability

Creative Problem-Solving

Attention to Detail

Customer Service Experience

Curiosity

Follow-Up Skills

Flexibility

Strong Questioning Skills

Tools

Facebook

TikTok

Job description

• Create a welcoming first impression and make the community feel like home to future residents


• Publish engaging Facebook posts to attract new residents


• Conduct virtual tours for prospective residents


• Host community events to build resident belonging and retention


• Respond to prospective resident questions about community amenities


• Brainstorm fresh community marketing ideas with the marketing team, such as TikTok content

Requirements

• Natural communicator able to make complex topics simple


• Comfortable communicating via phone, email, chat, Facebook, and other channels


• Sales ability and comfort with rejection


• Creative problem-solving skills


• Curious and driven, with strong questioning and follow-up skills


• Attention to detail


• Flexibility and willingness to learn and adapt to change


• At least two years’ experience helping customers

Core Competencies

Demonstrates strong communication skills across various channels, with a focus on engaging prospective residents and fostering community relationships. Exhibits creativity in marketing strategies and a commitment to customer service excellence.

Highest-signal resume keywords

• Natural Communicator


• Sales Ability


• Creative Problem-Solving


• Attention to Detail


• Customer Service Experience

Soft Skills

• Effective Communication


• Flexibility


• Curiosity


• Strong Questioning Skills


• Follow-Up Skills

Industry Keywords

• Community Marketing


• Resident Engagement


• Virtual Tours


• Community Events


• Customer Retention

Tools & Technologies

• Facebook


• TikTok