Leasing Consultant

Jobtailor

Des Moines (IA)

On-site

USD 42,000 - 54,000

Full time

7 days ago

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Job summary

Jobtailor in Des Moines, IA is seeking a Community Marketing Specialist to welcome prospective residents and foster a sense of belonging. You will manage social content, plan events, and support retention efforts across channels.

In this role, you’ll conduct virtual tours, answer questions about amenities, and collaborate with the marketing team to generate fresh ideas. Strong communication and creative problem-solving are essential.

Qualifications

Minimum two years’ experience helping customers.
Natural communicator able to simplify complex information.
Comfortable communicating via phone, email, chat, Facebook, and other channels.
Sales ability and comfort with rejection.
Creative problem-solving skills.
Curiosity and drive to identify root problems and ask follow-up questions.
Attention to detail.
Flexibility and willingness to learn and adapt to changes.

Responsibilities

Create a welcoming first impression and make the community feel like home to future residents.
Publish engaging Facebook posts to attract new residents.
Conduct virtual tours for prospective residents.
Host community events that foster resident belonging and retention.
Respond to prospective residents’ questions about community amenities.
Brainstorm fresh community marketing ideas with the marketing team.

Skills

Customer experience

Communication skills

Facebook & social channels

Sales ability

Creative problem solving

Curiosity & follow-up

Attention to detail

Adaptability

Tools

Facebook

Virtual Tour Platforms

Job description

Create a welcoming first impression and make the community feel like home to future residents
Publish engaging Facebook posts to attract new residents
Conduct virtual tours for prospective residents
Host community events that foster resident belonging and retention
Respond to prospective residents’ questions about community amenities
Brainstorm fresh community marketing ideas with the marketing team

Requirements

At least two years’ experience helping customers
Natural communicator able to simplify complex information
Comfortable communicating via phone, email, chat, Facebook, and other channels
Sales ability and comfort with rejection
Creative problem-solving skills
Curiosity and drive to identify root problems and ask follow-up questions
Attention to detail
Flexibility and willingness to learn and adapt to changes

Core Competencies

Demonstrates strong customer service skills with a focus on community engagement and retention. Proficient in utilizing various communication channels to effectively connect with prospective residents and promote community events.

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