Leasing Consultant

Kettler Inc.; Washington (District of Columbia); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Leasing Consultant to join their dynamic team at Dock 79 in Washington, DC. In this pivotal role, you will maximize property occupancy by engaging with prospective residents, providing exceptional customer service, and fostering community relationships. Your creative flair will shine as you develop social media initiatives to connect with residents, while your organizational skills will ensure smooth operations in the leasing process. This opportunity offers a chance to make a significant impact in a vibrant community, perfect for those passionate about real estate and customer engagement.

Qualifications

• 1+ year of customer service or sales experience, preferably in residential property management.
• Proficiency in Microsoft Office and social media platforms.

Responsibilities

• Provide property tours and excellent customer service to prospective residents.
• Assist with marketing initiatives and resident retention efforts.

Skills

Customer Service

Sales

Communication Skills

Microsoft Office Suite

Social Media Management

Education

High School Diploma or GED

Some College

Job description

Overview

KETTLER currently has an opening for a Leasing Consultant at Dock 79, an apartment community located in Washington, DC.

TheLeasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Other duties as assigned.

Qualifications

• At least 1 year of customer service, sales or office experience is required, preferably in residential propertymanagement.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well asbest practicesfor businesses.