Leasing Consultant

Brookfield Residential; Washington (District of Columbia); On-site; Full time

Job summary

A leading company in residential living is seeking a Leasing Consultant to meet with prospective residents, manage leasing processes, and ensure properties are ready for occupancy. The role requires strong customer service skills and knowledge of fair housing laws. Incentives include a full benefits package and growth opportunities.

Benefits

Full benefits package

Generous paid time off

401(k) with company match

Growth and advancement opportunities

Lucrative referral bonus program

Incredible rental discount if living on-site

Qualifications

• 1-2 years of leasing or sales experience required.
• Experience working in multisite properties preferred.

Responsibilities

• Meets with prospective residents and shows properties.
• Completes applicant screening process and prepares correspondence.
• Maintains knowledge of marketing and leasing techniques.

Skills

Customer Service

Persuasiveness

Personal Accountability

Fair Housing Laws

Education

High school diploma/GED

Associate degree in Customer Service/Hospitality

Tools

Microsoft Office

Yardi/CRM 8

Job description

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Essential Job Functions

1. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits, and rentals. Manages all internet leads and proper follow-up. Maintains social media activities on different platforms and strives to increase engagement through postings and responses to reviews and ratings. (30%)
2. Completes applicant screening process and prepares appropriate correspondence based upon the result. (15%)
3. Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs, and HUD/Agency regulations. (15%)
4. Supports and ensures timely input, proper use, and full utilization of on-site PC-based property management software for leasing data. (10%)
5. Ensures apartments are ready for occupancy by inspecting, placing move-in products, and last-minute touches when necessary. Distributes keys, move-in package, safety video, and other appropriate paperwork at lease signing. (10%)
6. Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature, and contacting government, social, religious, and community organizations in targeted areas. Maintains awareness of current rental rates and promotions of competitive properties, including visiting competitor properties to understand their product, marketing, and sales techniques. (5%)
7. Assists in mentoring newly hired leasing consultants. (5%)

Requirements

• High school diploma/GED required
• Associate degree in Customer Service/Hospitality preferred
• 1–2 years of leasing or sales experience required
• 1–2 years of experience working in multisite properties preferred
• Valid driver’s license depending on property preferred
• Required skills include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service
• Preferred skill: Yardi/CRM 8
• May require working weekends (Saturday and Sunday)

Compensation

Commensurate with experience

$16.98 - $23.77 hourly

Great Incentives!

Brookfield Properties cares about our associates’ well-being and work-life balance. Incentives include:

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Lucrative referral bonus program
• Incredible rental discount if living on-site at one of our properties

We are an equal opportunity employer, committed to creating a diverse environment. Only candidates selected for pre-screening will be contacted.