Leasing Consultant

Community Housing Partners Corp; Virginia Beach (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits (

403(b) retirement plan with company 3%

Job summary

Community Housing Partners in Virginia Beach is seeking a Leasing Consultant I to support leasing and resident services at an affordable housing community. You’ll guide applicants through the leasing process, maintain resident records, and work with the Property Manager to keep operations smooth.

The role emphasizes customer service, organization, and effective communication as you help new and current residents, coordinate tours, process applications, and contribute to occupancy goals.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Property management, leasing, housing, or related experience preferred.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities and follow established processes.
• Comfortable using Microsoft Word, Excel, and Outlook and learning property management systems such as Yardi and RentCafe.

Responsibilities

• Welcome prospective and current residents in person, by phone, and electronically.
• Conduct property tours and explain lease terms, eligibility requirements, and community policies.
• Build positive resident relationships and respond to questions and concerns professionally.
• Support lease renewals and resident retention.
• Accept, process, and track rental applications and waiting lists.
• Verify applicant income, eligibility, and required documentation.
• Prepare leases, move-in paperwork, and other leasing documents accurately.
• Help maintain strong occupancy by keeping the leasing process moving and coordinating unit readiness.
• Assist with resident certifications and recertifications.
• Maintain accurate, organized, and audit-ready resident files.
• Follow Fair Housing requirements and affordable housing regulations.
• Escalate complex eligibility or compliance questions to the appropriate manager or compliance team.
• Assist with move-in and move-out inspections and documentation.
• Maintain leasing, occupancy, and resident records.
• Coordinate with maintenance staff regarding unit readiness and resident needs.
• Support marketing and outreach efforts to generate leads and maintain property visibility.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Yardi

RentCafe

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Details

Job Location: Friendship Village - Virginia Beach , VA 23451

Position Type: Full Time

Salary Range: $20.06 - $22.00

Hourly Travel Percentage: Up to 10%

Friendship Village Apartments - 1235 Friendship Square Virginia Beach VA 23451

Build relationships. Help people find a place to call home. Grow your career with a mission-driven organization.

Community Housing Partners (CHP) is looking for a customer-focused, organized Leasing Consultant I to support leasing and resident services at one of our affordable housing communities.

In this role, you’ll be one of the first people prospective residents meet and an important resource for current residents. You’ll help guide applicants through the leasing process, maintain accurate resident records, support occupancy goals, and work closely with the Property Manager and maintenance team to keep the community running smoothly.

This is a great opportunity for someone with strong customer service skills who wants to build a career in property management and affordable housing.

Why You’ll Love Working for CHP

Community Housing Partners Ranked No. 2 Nationally, Named to Best Places to Work in Virginia List

• Predictable schedule — primarily Monday–Friday, 8–5 with an on-call schedule (not constant nights/weekends)
• 30 days off in your first year — real time to recharge
• Competitive pay starting at $20.06 per hour + overtime + bonus potential
• Benefits that start within 30 days — no long wait periods. Medical, Dental, and Vision start on the 1st of the month after your hire date. Paid maternity and paternity leave after 90 days.
• Retirement contributions you don’t have to chase — we invest in you automatically. Our 403(b) retirement plan includes a 3% company contribution regardless of whether you contribute, plus an additional match of up to 2%.

Learn more about CHP employee benefits:
www.communityhousingpartners.org/benefits

What You’ll Do

Leasing & Resident Services

• Welcome prospective and current residents in person, by phone, and electronically.
• Conduct property tours and explain lease terms, eligibility requirements, and community policies.
• Build positive resident relationships and respond to questions and concerns professionally.
• Support lease renewals and resident retention.

Applications & Occupancy

• Accept, process, and track rental applications and waiting lists.
• Verify applicant income, eligibility, and required documentation.
• Prepare leases, move-in paperwork, and other leasing documents accurately.
• Help maintain strong occupancy by keeping the leasing process moving and coordinating unit readiness.

Compliance & Documentation

• Assist with resident certifications and recertifications.
• Maintain accurate, organized, and audit-ready resident files.
• Follow Fair Housing requirements and affordable housing regulations.
• Escalate complex eligibility or compliance questions to the appropriate manager or compliance team.

Property Operations

• Assist with move-in and move-out inspections and documentation.
• Maintain leasing, occupancy, and resident records.
• Coordinate with maintenance staff regarding unit readiness and resident needs.
• Support marketing and outreach efforts to generate leads and maintain property visibility.

What We’re Looking For

• High school diploma or equivalent required.
• Customer service experience required.
• Property management, leasing, housing, or related experience preferred.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities and follow established processes.
• Comfortable working with residents, applicants, coworkers, and community partners.
• Ability to learn Fair Housing and affordable housing program requirements.
• Ability to obtain required Fair Housing certification within the established timeframe.
• Comfortable using Microsoft Word, Excel, and Outlook and learning property management systems such as Yardi and RentCafe.

Make an Impact Where You Work

At CHP, leasing is about more than filling apartments. You’ll help connect individuals and families with quality affordable housing while becoming part of an organization committed to strengthening communities.

If you enjoy helping people, staying organized, and being part of a collaborative property management team, we’d love to hear from you.

About the Company:

CHP works to create homes and communities that are healthy, sustainable, and affordable. Our vision is healthy, sustainable communities for everyone. Building on a long-standing tradition of environmental, economic, and social responsibility, CHP is a 501(c)(3) nonprofit that works with private and public partners to develop and preserve award-winning homes and neighborhoods. Together with our partners, we revitalize communities, foster stability for our residents, and promote a healthier planet for future generations.

If you require accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to our recruiting team at [e-mail], [phone] (phone), [phone] (fax), or 711 (TTY/TDD).

NOTICE TO THIRD-PARTY AGENCIES

CHP does not accept unsolicited resumes from recruiters or employment agencies. Without a signed Recruitment Fee Agreement, CHP will not pay any referral compensation or recruiter fee, and if a recruiter or agency submits a resume or candidate without a signed agreement, CHP may pursue and hire the candidate(s) without obligation to the recruiter or agency.

Qualifications