Leasing Consultant

Jobs2Web; San Jose (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Irvine Company Apartment Communities is seeking a leasing professional to represent our apartment homes and deliver exceptional customer service. You will consistently lease to meet occupancy goals while promoting our properties and plans.

Responsibilities include proactive customer interactions, CRM data review, executing leasing and marketing plans, and maintaining ICAC standards. You will work with a team to exceed prospect expectations and support overall community performance.

Qualifications

• High School Diploma or equivalent work experience.
• Min. 2 years experience in leasing environment.
• Schedule may require work on weekends, holidays and evenings.
• Regular, consistent and timely attendance required.
• May tour prospects in an ICAC vehicle.

Responsibilities

• Promotes proactive customer interactions to ensure high-quality Irvine Company experiences.
• Leases apartment homes to achieve occupancy/availability goals.
• Reviews CRM data daily to meet data and lease quality standards.
• Executes leasing and marketing plan for assigned community.
• Supports ICAC culture and empowers teams to achieve top prospect survey results.
• Uses pricing tool with every lease transaction and records data to support company goals.
• Maintains communication with active prospects and uses consultative leasing to match needs with benefits.
• Qualifies prospective residents and updates records accordingly.
• Relays community appearance information to uphold ICAC standards.
• Networks with leasing consultants at other ICAC communities and refers prospects when appropriate.
• Shops competing properties.

Skills

Customer service

Sales

Leasing

Education

High School Diploma or equivalent

Job description

Position Summary

Is a brand ambassador for our organization that represents our quality of apartment homes and our exceptional customer service. Successfully leases apartments by discovering and exceeding the customers’ expectations. Assists in marketing their property and generating traffic. Demonstrates strong leasing performance through consistently meeting weekly leasing expectations and delivering exceptional customer service.

• Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
• Leases apartment homes to achieve occupancy/availability goal.
• Daily review of customer relationship management system to meet data and lease quality standards.
• Executes on the leasing and marketing plan for their assigned community.
• Supports ICAC culture and encourages an empowering environment to achieve top prospect survey results.
• Utilizes the interactive pricing application pricing tool with every lease transaction and accurately records all data to support the company’s goals and initiatives.
• Consistently communicates with active prospects.
• Uses a consultative leasing approach to evaluate customer needs while communicating relevant benefits.
• Effectively qualifies prospective residents and updates records as necessary.
• Proactively relays information regarding the communities’ general appearance to achieve and maintain ICAC standards.
• Network with leasing consultants at other ICAC communities and refer prospects when appropriate.
• Shop competing properties.

Variances in responsibilities may exist by community type:

• May perform community relations representative functions as needed.
• May complete the move in process from start to finish or partner with a leasing administrator.

Minimum Qualifications / Other Expectations

• High School Diploma or equivalent work experience
• Min. 2 years experience in leasing environment
• Schedule may require work on weekends, holidays and evenings.
• Regular, consistent and timely attendance required
• May tour prospects in an ICAC vehicle

About Us

Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.

With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.

We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.