Leasing Consultant

Socket.dev; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off and Holidays

Birthday Paid Day Off

Employee Assistance Program

Apartment Discount

Referral Bonus

401(k) with company match

Training & Career Development

Job summary

Lynd Management Group, LLC is seeking a detail-oriented Leasing Consultant to guide prospective residents through the affordable housing application and leasing process—from inquiry and tours to qualification and move-in.

This role blends sales and customer service with strict affordable housing compliance and meticulous documentation to ensure accurate files and timely program approvals.

Qualifications

• 1–3 years of leasing, sales, hospitality, or customer service experience.
• Experience with LIHTC, HOME, HUD, Project-Based Section 8, or another affordable housing program.
• Ability to explain detailed application requirements clearly and respectfully.
• Familiarity with Fair Housing requirements.
• Strong attention to detail and ability to meet compliance deadlines.
• Proficiency with Microsoft Office.

Responsibilities

• Respond promptly to inquiries by phone, email, internet, and in-person.
• Explain income restrictions, rental criteria, and application requirements.
• Schedule and conduct property and apartment tours.
• Communicate the property's features, amenities, and value.
• Process applications, screening documents, leases, deposits, and move-in paperwork.
• Collect required income, asset, household, and eligibility documentation.
• Assist with certifications, recertifications, and notices.
• Maintain accurate applicant, resident, waiting list, and compliance records.
• Follow up with prospects and help convert qualified applicants into residents.
• Walk apartments before move-in to ensure readiness.
• Assist with preparing resident files for audits and compliance reviews.
• Correct file deficiencies and provide requested documentation promptly.
• Support marketing, outreach, resident retention, and lease-renewal activities.

Skills

Leasing

Sales

Customer Service

Communication

Organization

Fair Housing

Microsoft Office

RealPage OneSite

Property Tours

Education

High school diploma or GED

Tools

RealPage OneSite

Microsoft Office

Job description

Create Connections. Support Compliance. Help Residents Find Home.

Lynd Management Group is seeking a detail-oriented Leasing Consultant to guide prospective residents through the affordable housing application and leasing process - from their first inquiry and property tour to qualification, approval, and move-in.

This position combines sales and customer service with affordable housing compliance and detailed documentation.

Why Join Lynd?

For more than 40 years, Lynd has brought an ownership-focused perspective to multifamily property management. Our core values guide how we serve our residents, employees, clients, and properties.

• Service:Facilitating actions for the betterment of others.
• Balance:Achieving a healthy balance in life through wellness and relationships.
• Teamwork:Working together to help each other reach our fullest potential.
• Pride:An honest, ethical, and integrity-based workforce.

What You'll Do

• Respond promptly to telephone, email, internet, and in-person inquiries.
• Explain the property's income restrictions, rental criteria, and application requirements.
• Schedule and conduct property and apartment tours.
• Communicate the property's features, amenities, and value.
• Process applications, screening documents, leases, deposits, and move-in paperwork.
• Collect required income, asset, household, and eligibility documentation.
• Assist with initial certifications, recertifications, and required notices.
• Maintain accurate applicant, resident, waiting list, and compliance records.
• Follow up consistently with prospects and help convert qualified applicants into residents.
• Walk apartments before move-in to confirm they are ready.
• Assist with preparing resident files for audits and compliance reviews.
• Correct file deficiencies and provide requested documentation promptly.
• Support marketing, outreach, resident retention, and lease-renewal activities.

What We're Looking For

• High school diploma or GED.
• One to three years of leasing, sales, hospitality, or customer service experience.
• Experience with LIHTC, HOME, HUD, Project-Based Section 8, or another affordable housing program.
• Experience collecting eligibility documentation and maintaining resident files.
• Ability to explain detailed application requirements clearly and respectfully.
• Strong sales, customer service, communication, and organizational skills.
• Strong attention to detail and ability to meet compliance deadlines.
• Familiarity with Fair Housing requirements.
• Proficiency with Microsoft Office.
• RealPage OneSite experience preferred.
• Ability to walk the property, conduct tours, and visually inspect apartments.

Benefits

Eligible full-time employees may elect or participate in:

• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off, holiday pay, and a birthday paid day off
• Employee Assistance Program
• Apartment discount
• Employee referral bonus program
• 401(k) plan with company match
• Training and career-development opportunities

Benefits are subject to eligibility, enrollment requirements, applicable plan terms, and company policies.

Join the Lynd Team

If you are ready to connect with prospective residents, support affordable housing compliance, and help people find a place to call home, we invite you to apply.

The complete job description, including all duties, responsibilities, program requirements, essential functions, and physical requirements, is attached to this posting.

Reasonable accommodations may be provided to qualified applicants and employees with disabilities to perform the essential functions of the position. Applicants who require an accommodation during the application or hiring process should contact Human Resources.

Lynd Management Group, LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other status protected by applicable federal, state, or local law.

Lynd Management Group, LLC participates in E-Verify and will provide the federal government with information from each employee's Form I-9 to confirm authorization to work in the United States.

Any offer of employment is contingent upon satisfactory completion of a background check and drug screening, as permitted by applicable law.